Hey can someone help me with this error on windows 11 24h2 update with error code 0x800700b7 on my laptop asus nitro 5

Anonymous
2025-03-05T15:27:18+00:00

I have been trying all the method online and youtube with the trick and im already try to use windows download support try to redownload my windows 11 but its aint working and troubleshooting its not working too 

any suggestion will help a lot thanks

Windows for home | Windows 11 | Install and upgrade

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  1. Ramesh Srinivasan 88,105 Reputation points Independent Advisor
    2025-03-05T16:01:12+00:00

    Hi Quan, This is Ramesh.

    The error code 0x800700B7 means "Cannot create a file when that file already exists". This can be caused by file system corruption. Please share your setup logs so the issue can be narrowed down.

    The following batch file collects the setup logs and saves the zip file to your desktop.

    Download setuplogscollect.bat and run it as administrator.

    https://winhelponline.com/files/setuplogscollec...

    Right-click on the downloaded file and click Properties. Click "Unblock" and click OK.

    Right-click on the file and choose "Run as administrator"

    It outputs a SetupLogs.zip file on your desktop.

    Share the file on OneDrive and post the download link here.

    ***********************************************************************

    (How-To: Share OneDrive files and folders - Microsoft Support)

    https://support.microsoft.com/en-us/office/shar...

    OneDrive sharing options - screenshot: https://imgur.com/a/vZyxpY9

    ***********************************************************************

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information, and it's a trusted MVP (2003-2012) site. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2025-03-05T16:34:33+00:00

    sorry but im kinda low tech can i trush ur app bro T T

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  5. Ramesh Srinivasan 88,105 Reputation points Independent Advisor
    2025-03-05T16:38:04+00:00

    Hi Quan,

    I understand your concerns. The batch file contains plain text code. You can read its contents using Notepad before running it. It collects the setup logs, msinfo32.exe information, and the compatibility appraiser results from your system.

    Or, you can share the following setup log file manually:

    C:\$WINDOWS.~BT\Sources\Panther\setupact.log

    Note: "C:$WINDOWS.~BT" is a hidden folder. To access it, press Win + R, type "C:$WINDOWS.~BT" and click OK.

    Please share it on OneDrive and post the link.

    1. Also, open Disk Management and maximize it. Adjust the column widths in the top pane to make all the entries visible. Post a screenshot.

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