Hey can someone help me with this error on windows 11 24h2 update with error code 0x800700b7 on my laptop asus nitro 5

Anonymous
2025-03-05T15:27:18+00:00

I have been trying all the method online and youtube with the trick and im already try to use windows download support try to redownload my windows 11 but its aint working and troubleshooting its not working too 

any suggestion will help a lot thanks

Windows for home | Windows 11 | Install and upgrade

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  1. Ramesh Srinivasan 88,105 Reputation points Independent Advisor
    2025-03-06T02:11:19+00:00

    Ok. Looking forward to hearing from you.

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  2. Anonymous
    2025-03-05T18:52:14+00:00

    oh yeah imma sleep now see u in the next day its 1.50am GMT rn imma try that in the afternoon after my class

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  3. Ramesh Srinivasan 88,105 Reputation points Independent Advisor
    2025-03-05T18:46:13+00:00

    Please note: Due to my time zone, my next reply will be at 4:30 a.m. UTC.

    Regards,

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  4. Ramesh Srinivasan 88,105 Reputation points Independent Advisor
    2025-03-05T18:42:53+00:00

    It failed during the WIM extraction phase. In both cases, the C:$WINDOWS.~BT folder is involved.

    Log #1

    2025-03-05 23:37:38, Error                 SP         CExtractFilesFromWIM::DoExecute: Failed to set the reference WIM file C:\Windows\SoftwareDistribution\Download\414caae80a87283be9d5ee4e525d938f\Microsoft-Edge-WebView-FOD-Package~31bf3856ad364e35~amd64~~.cab for C:\Windows\SoftwareDistribution\Download\414caae80a87283be9d5ee4e525d938f\core_en-us.esd. Error: 0x800700b7[gle=0x000000b7]
    2025-03-05 23:37:38, Info                  SP     <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
    2025-03-05 23:37:38, Error                 SP     Operation failed: Extract files from WIM file PathForNewOSFile, index 3 to C:\$WINDOWS.~BT\Sources\SafeOS. Error: 0x800700B7[gle=0x000000b7]
    2025-03-05 23:37:38, Info                  MOUPG  ImageDeploy: Registering Setup Platform error: [0x800700B7]
    

    Log #2

    2025-03-06 01:11:38, Info                  SP     >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    2025-03-06 01:11:38, Info                  SP         CExtractFilesFromWIM::DoExecute: Extracting file \Windows\System32\Recovery\winre.wim from image C:\$WINDOWS.~BT\Payload\OSImage\Install.esd to C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim.
    [8888.13004] [0x80070005] WIMLoadImageInternal:(198): Access is denied.
    2025-03-06 01:11:38, Error                 SP         CExtractFilesFromWIM::DoExecute: Cannot extract file \Windows\System32\Recovery\winre.wim from C:\$WINDOWS.~BT\Payload\OSImage\Install.esd. Error 0x80070005[gle=0x00000005]
    2025-03-06 01:11:38, Info                  SP     <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
    2025-03-06 01:11:38, Error                 SP     Operation failed: Extract files from WIM file PathForNewOSFile, index 3 to C:\$WINDOWS.~BT\Sources\SafeOS. Error: 0x80070005[gle=0x000000b7]
    

    If you wish to reset Windows (with the "Keep my files" option), open Settings > Recovery, click “Reset PC,” select “Keep my files,” and “Cloud download.”

    Resetting the PC will wipe the apps and settings. Your files will be kept if you choose "Keep my files".


    Or, we can try troubleshooting the issue by removing outdated drivers using the Farbar Scanner.

    Please run the Farbar Scanner and share your logs so that we can inspect the startup items, services, and scheduled tasks and check for malware.

    1. Download Farbar Recovery Scan Tool 64-bit (FRST64.exe)

    https://www.bleepingcomputer.com/download/farba...

    Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears.

    See this screenshot: https://learn.microsoft.com/en-us/deployedge/me.... It's a safe tool used in most antimalware forums.

    1. If the OS language is non-English, rename FRST64.exe to FRST64English.exe.
    2. Run the program. Don't check or uncheck any options. Click "Scan".
    3. Add the two logs, FRST.txt and Addition.txt, to a Zip archive, upload them to your OneDrive and share the link here.

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  5. Anonymous
    2025-03-05T18:22:37+00:00

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