The is the second portion of my system information screen:
Screen Freeze Loud Buzzing BSOD
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
This has become very annoying. If I am watching a movie or sports broadcast on my Windows 11 laptop, sometimes I get a screen freeze, loud buzzing noise and BSOD. It says you are analyzing the issue and will restart. That never happens. The progress shows 0%. There is not minidump. My maintenance is current, and so are my drivers to the best of my knowledge.
Please provide a solution to this annoying issue that actually works. I have already tried all the standard suggestions to no avail, and I need a resolution that really fixes this issue.
Windows for home | Windows 11 | Devices and drivers
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Anonymous
2025-04-28T13:04:42+00:00 -
Anonymous
2025-04-28T13:03:30+00:00 I have included screen shots of my system information below. It would not fit on one screen, so the rest is in the reply below. Man, I sure hope it helps because this is getting awfully frustrating. I appreciate your help.
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David-M 126.5K Reputation points Independent Advisor2025-04-28T12:09:52+00:00 Sorry for the delay in reply. I've been offline.
Thanks for the photo.
The Driver Verifier isn't designed to solve the issue. I recommended it as a diagnostic tool to help try to identify the driver causing the problem. Unfortunately, it didn't help in your case
I will suggest a procedure for updating essential drivers and possibly firmware. But for that, I need more information about your device.
Please share a screenshot of your system information.
- Press "Windows + R", type msinfo32 and press Enter.
Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.
I await your reply. Click on the "Reply" button below my reply.
Feel free to ask back any questions.
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Anonymous
2025-04-27T23:45:56+00:00 Hi David,
N
OK, i have had two crashes today so far. The c:\windows\minidump file is empty. There is no larger dump file on Windows This is the BSOD I get every time. It stayed at 0% for 30 minutes:
What do you need at this point? This doesn't seem to be solving anything. I have turned off the Driver Verify utility because is was not doing any good.
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Anonymous
2025-04-27T13:26:52+00:00 Thanks for the response David. I'll try your suggestion later today. The crashes occur randomly, so it may be a little while before I have any information for you.
Thanks again for your help with this.