Screen Freeze Loud Buzzing BSOD

Although the chipset driver might be up to date, it could still be corrupted. To address this, please run the installer I recommended and reinstall the driver to ensure its integrity. HP Support Assistant does not check the integrity of drivers, only their versions.

Regarding the BIOS, the screenshot you shared shows it is currently at version "F.25". However, HP's website lists "F.27" as the latest version, confirming that the BIOS is indeed outdated.
I strongly recommend proceeding with the BIOS update as suggested earlier.

HP Support Assistant is not always correct. That's why I suggested doing the procedures manually instead of using it.

Feel free to ask back any questions. Click on the "Reply" button below my reply.

According to the HP Support website, all my drivers and software are up to date. There is no BIOS update listed for my device. The current Chipset driver is from 2023. So it appears they are up to date. Now what can we do?

Sorry for the delay in reply. I've been offline.

Thanks for the screenshot.

I suggest doing the following:

• Download the latest chipset driver from the link below and install it.

https://ftp.hp.com/pub/softpaq/sp149001-149500/...

(Run the downloaded EXE file and follow the on-screen instructions to install the driver.)

• I noticed that the laptop BIOS is outdated. I suggest you update it by following HP's instructions.

Then, see if the system will work stable.

If the crash occurs again after doing this, share the minidump it created. Click on the "Reply" button below my reply.

Driver source: https://support.hp.com/us-en/drivers/hp-pavilio...

I will explain why I suggested this:

Outdated BIOS can cause system stability issues. That's why I suggested updating the BIOS.

As I suggested updating the BIOS, the chipset driver must also be updated, as the old driver could have compatibility issues with the new BIOS.

Many PCs actually go years without needing a BIOS update. But at the first sign of instability, it is recommended to update the BIOS. This has always been the recommendation, including from manufacturers.

Feel free to ask back any questions.

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Sorry. looks like I sent the bottom portion again. Here's the top part:

Sorry ... here's the bottom portion: