My microphone suddenly started being recognized as an output sound device and I can't get it back. How do I fix this?

Anonymous
2025-05-29T00:02:50+00:00

I have a Windows 11 home, Dell laptop Inspiron 15 3520. haven't called from my computer in a good 4-5 months, and when I tried recently my friends told me that the sound was bad, to which I checked which microphone was in use(I have a specialized microphone, a microphone built into the headphones, and the microphone built into the computer), I couldn't find the specialized microphone. I know it previously worked because of the calling and other projects for school where I recorded myself using the microphone.

I checked settings and the microphone(which shouldn't, to my knowledge, have an output feature--and also I tried "testing output" and nothing happened) was in the output section, no where to be seen in the input.

I searched up common issues and solutions, such as going to device manager and uninstalling the device, restarting the computer, and re-plugging the device(didn't work), and it was suggested maybe the port(3.5mm jack) was the issue, so I bought an adapter to plug into a usb-a slot and still only came up as an output. Then I tried reinstalling the RealTek driver but couldn't find any RealTek drivers available.

My only guess as to the cause of this is a previous Windows update(as there have been quite a lot in the past few months) deleted a required driver, but now I can't even find the driver needed. I'm also struggling to find previous updates/drivers.

Windows for home | Windows 11 | Devices and drivers

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Ivan B 124.1K Reputation points Independent Advisor
2025-06-02T20:36:15+00:00

Hi ,

Now the drivers are correct, it could probably be a fault with the microphone you are trying to use.

The microphone you are trying to use has a Jack output. You tested it by connecting it directly to the laptop. It didn't work. You bought a USB adapter and it isn't recognizing the USB adapter, so I believe it is a fault with the microphone itself, not the laptop.

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  1. Anonymous
    2025-06-02T18:51:21+00:00

    uhhhh

    So I uninstalled the cirrus driver in control panel as instructed and restarted. There appears to be another cirrus driver upon checking device manager, do I delete that one too?

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  2. Ivan B 124.1K Reputation points Independent Advisor
    2025-06-02T18:55:48+00:00

    Hi ,

    Yes and install the driver from the link I provided.

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  3. Anonymous
    2025-06-02T19:15:22+00:00

    It's been done, what now?

    *nvm it's telling me to restart but tell me what to do while I'm doing that

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  4. Ivan B 124.1K Reputation points Independent Advisor
    2025-06-02T19:26:03+00:00

    Hi ,

    Well after restarting and installing the driver, check if the microphone input was recognized, if not, disconnect the jack cable and connect it again and see if it will ask what type of connection it is.

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