My microphone suddenly started being recognized as an output sound device and I can't get it back. How do I fix this?

Anonymous
2025-05-29T00:02:50+00:00

I have a Windows 11 home, Dell laptop Inspiron 15 3520. haven't called from my computer in a good 4-5 months, and when I tried recently my friends told me that the sound was bad, to which I checked which microphone was in use(I have a specialized microphone, a microphone built into the headphones, and the microphone built into the computer), I couldn't find the specialized microphone. I know it previously worked because of the calling and other projects for school where I recorded myself using the microphone.

I checked settings and the microphone(which shouldn't, to my knowledge, have an output feature--and also I tried "testing output" and nothing happened) was in the output section, no where to be seen in the input.

I searched up common issues and solutions, such as going to device manager and uninstalling the device, restarting the computer, and re-plugging the device(didn't work), and it was suggested maybe the port(3.5mm jack) was the issue, so I bought an adapter to plug into a usb-a slot and still only came up as an output. Then I tried reinstalling the RealTek driver but couldn't find any RealTek drivers available.

My only guess as to the cause of this is a previous Windows update(as there have been quite a lot in the past few months) deleted a required driver, but now I can't even find the driver needed. I'm also struggling to find previous updates/drivers.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Ivan B 124.1K Reputation points Independent Advisor
2025-06-02T20:36:15+00:00

Hi ,

Now the drivers are correct, it could probably be a fault with the microphone you are trying to use.

The microphone you are trying to use has a Jack output. You tested it by connecting it directly to the laptop. It didn't work. You bought a USB adapter and it isn't recognizing the USB adapter, so I believe it is a fault with the microphone itself, not the laptop.

Help the community by letting us know whether the answer was useful or not and by submitting an evaluation.

Independent Advisor - Community

Thanks

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

58 additional answers

Sort by: Most helpful
  1. Ivan B 124.1K Reputation points Independent Advisor
    2025-06-02T20:21:34+00:00

    Hi ,

    It got more confusing, which microphone input do you want to use Is it USB or Jack?

    Independent Advisor - Community

    Thanks

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-06-02T20:16:33+00:00

    "KT USB Audio" is the microphone. I have it in the jack to usb-a adapter because the laptop's jack stopped working actually(like just now idk what happened)

    laptop mic is the built in mic

    usb audio microphone is from the headset(that I use for output but don't necessarily want to use the mic on it)
    and the one labeled "jack...", I'm not too sure what it is. I assume it's a bug with the monitor, but can't be the microphone because it stays when I unplug it.

    Was this answer helpful?

    0 comments No comments
  3. JosephT71 9,220 Reputation points
    2025-06-02T20:16:15+00:00

    Look at the photo I posted.

    You need a mic with 3 black lines for laptops with a single 3.5mm audio jack.

    The bottom photo with 2 black lines is for desktop pc's with 2 separate audio jacks.

    Was this answer helpful?

    0 comments No comments
  4. Ivan B 124.1K Reputation points Independent Advisor
    2025-06-02T20:10:58+00:00

    Hi ,

    Access the sound control panel.

    Start menu > settings > system > sound > Sound control panel > record tab take screenshot and post here

    Independent Advisor - Community

    Thanks

    Was this answer helpful?

    0 comments No comments