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After running the latest Windows update, my two laptops, xbox controllers stopped getting listed under Microsoft account/devices.I tried all the usual methods including a factory reset, but it still does not work. Under Microsoft Store device management, there is a blank entry and it does not let me unlink it.
It looks like that the link between device and Microsoft account is corrupted or there is a sync issue. I contacted Microsoft support but they are not sure why and asked me to wait 30 days to see if the device list will refresh automatically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is true. I too temporarily created a new Microsoft account and my PC showed up again. The BIOS also wouldn't explain why my Android phone and XBOX controller no longer show on the account also.
I take it nobody has heard anything more from support then?
