You have been incredibly amazing to work with too. Glad that everything is working now. If all is resolved, feel free to mark the answer for this thread and feel free to choose a rating and have a great day Andrew!
All the best!
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So I turned my PC on in the morning after putting it into sleep mode, I then proceeded to restart it because it wasn't opening my programs. After it restarted it sent me to the recovery page and it doesn't let me get out of it. I tried using my spare Windows 10 backup and that doesn't work either. Please help
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You have been incredibly amazing to work with too. Glad that everything is working now. If all is resolved, feel free to mark the answer for this thread and feel free to choose a rating and have a great day Andrew!
All the best!
Thanks for the update, Andrew. That confirms a few key things.
Your PC is likely booting into Windows Preinstallation Environment or partial setup mode.
The C: drive showing only 99.9 MB total means it's not your actual Windows installation partition, it’s probably your System Reserved partition or the recovery partition, not the main OS drive.
Let’s identify the correct OS drive and free space there
> Step 1) Open Command Prompt again from Windows setup USB
Go to Repair your computer > Troubleshoot > Advanced Options > Command Prompt
> Step 2) Open DiskPart and list volumes
Type
diskpart
list volume
Now carefully check the Volumes listed. You're looking for
A NTFS volume (not FAT32)
Around 50–500 GB in size
Doesn’t say 99MB like C: maybe D: E:, or something else
Possibly labeled "OS", "Windows", or has no label
Take note of the drive letter assigned (or we’ll assign one next). If you can also send a screenshot of this would be great.
> Step 3) If it has no letter, assign one
If the correct partition has no drive letter, type
select volume X replace X with the volume number of the large NTFS partition
assign letter=Z or any unused letter like Z
Now exit diskpart just type exit
> Step 4) Clean up space on the actual OS drive
Now access the correct drive
Z: or whatever letter you assigned above
cd \windows\temp
del *.* /s /q
cd \windows\softwaredistribution\download
del *.* /s /q
Then disable hibernation
powercfg -h off
Then check remaining space
dir
Or launch Notepad again
notepad
File > Open > This PC → Confirm free space for your newly mounted drive.
> Step 5) Reboot your PC
Type
exit
Restart and remove USB if it’s set to boot first.
If the system still won't boot:
We may need to run Startup Repair again after you've freed enough space.
Go to Repair your computer > Troubleshoot > Startup Repair
If that still fails, we can do an in-place reinstall without losing files (as long as the OS partition is still there and you don’t format it). Let me know if we need to take that route.
Let me know how it goes.
You're doing great so far, and you’re very close to recovery. I am here if you encounter any trouble.
Every time I type in "powercfg -h off" It shows Boot to command prompt from your Windows USB
Click Repair your computer and go to Troubleshoot > Advanced Options > Command Prompt
> Step 2) Now type these one at a time
C:
cd \windows\temp
del *.* /s /q
Then clean up more system files
cd \windows\softwaredistribution\download
del *.* /s /q
And clear the hibernation file if enabled
powercfg -h off
That last command alone can free up 4–8 GB instantly.
> Step 3) Check space again
Type
dir
to verify you're still on C: and to check it’s not showing errors.
Then type
notepad
In Notepad, go to File > Open, and under “This PC,” look at the C: drive, it should now show some free space.
> Step 4) Close everything and reboot the system
Type
exit
If all goes well, your PC should now get past the blue recovery screen.
Let me know how it goes. If it’s still stuck, we can force Windows into recovery and move files to another drive or repair the install. You’re very close now, we’ll get it working.