Here it is:
Realtek Audio Driver not showing up in Device Manager or Services. Realtek Audio Console says "can not connect to RPC service."
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Anonymous
Recently I was checking my audio settings in Windows 11 and I notice the Realtek option wasn't anywhere to be found. I need the Realtek option for the audio ports on my PC. I re-installed the Realtek Audio Drivers from my motherboards driver site countless times and nothing worked or showed up. They seem to be installed in the system, but they don't show anywhere else. I tried to see if my Device Manager showed them, but no luck. I tried watching different videos on how to fix it, but all of them needed to go into either Device Manager or Services where the Realtek Audio Driver isn't showing. I don't know what to do and have tried what seems like everything. The Realtek Audio Drivers install fine and should be working. I have tried using the "Show hidden devices" option, still nothing as well as the "Scan for hardware changes" option. Another problem I am having is with the Realtek Audio console. It gives a message saying, "Can not connect to RPC service." I don't really know what that means. My PC used to be working fine with Realtek, but now it doesn't want to show me anything in Device Manager or Services. I have tried updating BIOS and checking BIOS settings (HD Audio Controller).
CPU: Intel i5 12600KF
Motherboard: MSI PRO B760M-P DDR4
GPU: NVIDIA Geforce RTX 2070 SUPER
Windows 11
Version 24H2
Windows for home | Windows 11 | Devices and drivers
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55 answers
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Anonymous
2025-05-24T01:59:50+00:00 -
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Ivan B 124.2K Reputation points Independent Advisor2025-05-24T01:39:14+00:00 Hi ,
how the Sound video and games and System devices take a screenshot and post it here in the device manager
Independent Advisor - Community
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Anonymous
2025-05-24T01:29:28+00:00 Here is image of device manager:
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Ivan B 124.2K Reputation points Independent Advisor
2025-05-24T01:14:47+00:00 Hi ,
Well, if the driver is not showing up, it is listed as non-existent or disconnected. If you activate the Show Hidden Devices option in the Device Manager, it will appear, but grayed out, which means that this driver is not active in Windows and the application cannot work without the driver that is the base of the chip controller.
Without the driver, it will not work because the driver is the audio chip. Without it, the Realtek console will not work because there is no Realtek audio driver active in Windows.
That is why it is a hardware issue. If it is not showing up in the OS, both Linux and Windows, it means that the audio chip on the motherboard is having a problem that is not activating the chip. I have seen cases like this, and in hardware cases, I had to change the motherboard. In other cases, it was the BIOS. However, since the problem occurred and I had already updated the BIOS and it did not return, it only confirms the hardware possibility.
Can you post a screenshot of the entire device manager so I can see if there is a related driver?
Independent Advisor - Community
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Anonymous
2025-05-24T01:04:31+00:00 Again, how would a hardware problem prevent it from showing in device manager? Would there be a way to fix just the console?