Realtek Audio Driver not showing up in Device Manager or Services. Realtek Audio Console says "can not connect to RPC service."

Anonymous
2025-05-17T20:48:28+00:00

Recently I was checking my audio settings in Windows 11 and I notice the Realtek option wasn't anywhere to be found. I need the Realtek option for the audio ports on my PC. I re-installed the Realtek Audio Drivers from my motherboards driver site countless times and nothing worked or showed up. They seem to be installed in the system, but they don't show anywhere else. I tried to see if my Device Manager showed them, but no luck. I tried watching different videos on how to fix it, but all of them needed to go into either Device Manager or Services where the Realtek Audio Driver isn't showing. I don't know what to do and have tried what seems like everything. The Realtek Audio Drivers install fine and should be working. I have tried using the "Show hidden devices" option, still nothing as well as the "Scan for hardware changes" option. Another problem I am having is with the Realtek Audio console. It gives a message saying, "Can not connect to RPC service." I don't really know what that means. My PC used to be working fine with Realtek, but now it doesn't want to show me anything in Device Manager or Services. I have tried updating BIOS and checking BIOS settings (HD Audio Controller).

CPU: Intel i5 12600KF

Motherboard: MSI PRO B760M-P DDR4

GPU: NVIDIA Geforce RTX 2070 SUPER

Windows 11

Version 24H2

Windows for home | Windows 11 | Devices and drivers

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  1. Ivan B 124.2K Reputation points Independent Advisor
    2025-05-21T20:17:21+00:00

    Hi ,

    Access the search bar, type Windows Powershell, right-click and select Run as administrator, check if it appears as C:\windows\system32 and enter the command: dism /online /get-drivers /format:table​

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  2. Anonymous
    2025-05-21T20:11:55+00:00

    Well as I said before the powershell command gave me an error so I could not do it.

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  3. Ivan B 124.2K Reputation points Independent Advisor
    2025-05-21T20:01:31+00:00

    Hi ,

    Drivers checked in Powershell, managed to contact MSI due to the lack of sound driver, the possibility of it being hardware.

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  4. Anonymous
    2025-05-21T19:50:02+00:00

    What procedure? Nothing has been working.

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  5. Ivan B 124.2K Reputation points Independent Advisor
    2025-05-21T04:20:01+00:00

    Hi ,

    Were you able to follow the procedure?

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