Even if the motherboard was indeed damaged in some way, wouldn’t the Realtek Audio Drivers still show up somewhere on my PC? It seems logical.
Realtek Audio Driver not showing up in Device Manager or Services. Realtek Audio Console says "can not connect to RPC service."
Recently I was checking my audio settings in Windows 11 and I notice the Realtek option wasn't anywhere to be found. I need the Realtek option for the audio ports on my PC. I re-installed the Realtek Audio Drivers from my motherboards driver site countless times and nothing worked or showed up. They seem to be installed in the system, but they don't show anywhere else. I tried to see if my Device Manager showed them, but no luck. I tried watching different videos on how to fix it, but all of them needed to go into either Device Manager or Services where the Realtek Audio Driver isn't showing. I don't know what to do and have tried what seems like everything. The Realtek Audio Drivers install fine and should be working. I have tried using the "Show hidden devices" option, still nothing as well as the "Scan for hardware changes" option. Another problem I am having is with the Realtek Audio console. It gives a message saying, "Can not connect to RPC service." I don't really know what that means. My PC used to be working fine with Realtek, but now it doesn't want to show me anything in Device Manager or Services. I have tried updating BIOS and checking BIOS settings (HD Audio Controller).
CPU: Intel i5 12600KF
Motherboard: MSI PRO B760M-P DDR4
GPU: NVIDIA Geforce RTX 2070 SUPER
Windows 11
Windows for home | Windows 11 | Devices and drivers
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Anonymous
2025-05-19T20:15:32+00:00 -
Ivan B 124.2K Reputation points Independent Advisor
2025-05-19T14:25:27+00:00 Hi ,
Check if there is a driver for this, if not, as I informed you, it is hardware, as it did not appear even in Linux, confirmation of some fault on the motherboard with the Realtek audio chip and a defect, you have to see it with MSI.
Independent Advisor - Community
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Anonymous
2025-05-19T14:10:38+00:00 No I didn't find any errors or anything.
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Ivan B 124.2K Reputation points Independent Advisor
2025-05-19T13:35:43+00:00 Hi ,
In the Device Manager on the System Devices tab
Independent Advisor - Community
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Anonymous
2025-05-19T12:20:20+00:00 Where could I find that?