Hacked or not, Trojan?

Anonymous
2025-05-08T07:13:38+00:00

I have gotten this exact same "threat" since 24th of april (i figure out how to stop nitifictions) but still, I am not sure what to do I have scaned on my laptop twice with two diffenet antivurs ( malwer byts ( the one in the screen shot) and KVRT) and showe dnothing, my laptop is 100% safe? but this message was poping up, i tryed to delte teh fiel but it is blocked by the microsft coraption. So PLEASE i am DESPERT HELP ME

Windows for home | Windows 11 | Security and privacy

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  1. Ramesh 181.4K Reputation points Volunteer Moderator
    2025-05-13T00:47:53+00:00

    ok, i did step 3 not too sure if i did it probbarlly, becuse what i did after i got a notfication i saved the file, dont realy know what trace means, but here you go, Logfile

    If you captured it after getting the notification, the log won't help.

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  2. Anonymous
    2025-05-13T00:19:04+00:00

    ok, i did step 3 not too sure if i did it probbarlly, becuse what i did after i got a notfication i saved the file, dont realy know what trace means, but here you go, Logfile

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  3. Anonymous
    2025-05-11T22:48:40+00:00

    ok I scanned the file, https://www.virustotal.com/gui/file/fe2524576e571490389394be03620305ccd5cbe5885a8ed127d3bfb72ea6c483, I will do step 3 later as i am still getting the same notification

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  4. Ramesh 181.4K Reputation points Volunteer Moderator
    2025-05-11T13:49:49+00:00
    1. Please visit VirusTotal.com.

    Upload the following file:

    C:\Program Files\Red Giant\Services\Red Giant Service.exe

    Post the VirusTotal analysis link here.

    1. Use the "uBlock Origin" Chrome plugin for layered protection:

    https://chromewebstore.google.com/detail/ublock-origin-lite/ddkjiahejlhfcafbddmgiahcphecmpfh/reviews

    1. If the Malwarebytes notification still occurs, run a Process Monitor trace and share the log file. The instructions are below:

    Download Process Monitor from Microsoft: https://learn.microsoft.com/en-us/sysinternals/downloads/procmon

    Download the Process Monitor configuration file ProcmonConfiguration.pmc from my OneDrive. Save it to the desktop.

    Launch Process Monitor. From the File menu, click Import configuration. Browse to select ProcmonConfiguration.pmc, which you downloaded.

    Enable the capture button, the third one in the toolbar. After turning on the capture, the button will turn red.

    Keep the trace running until you reproduce the problem. Once the Malwarebytes notification occurs, turn off tracing. Save the trace log (PML) and share the zipped PML log file on OneDrive. Post the link here.

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  5. Anonymous
    2025-05-11T09:18:14+00:00

    Ok, I am still gettign the exact smae message as before about .net frame work torgan addinoress32 or somethign like that

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