All your device drivers are now installed correctly, if your system is still instantly shutting down, then most likely there is a hardware fault, you will need to take your system to a PC Shop to have the hardware tested.
Intel Graphics (R) 4000 ISSUE
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Intel Graphics (R) 4000 is causing my computer to auto-restart when opening a Game or the Internet
My Computer Has 8GB RAM, 2.20GHz, Directx12, and it is a SONY MODEL (E SERIES)
I need a fix, really. I need this so I can use my computer more easily than when it is in safe mode.
for 3 Months.
PLS HELP
Windows for home | Windows 10 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2025-05-05T07:40:18+00:00 vvvvvv
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DaveM121 936.3K Reputation points Independent Advisor2025-05-05T07:29:18+00:00 I will find that for you, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.
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Anonymous
2025-05-05T07:27:27+00:00 I DONT know the link. can you provide the link to me?
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DaveM121 936.3K Reputation points Independent Advisor
2025-05-05T06:31:34+00:00 Thank you for the screenshot, that Device resolves to the Intel Chipset drivers.
Go to the support page for your PC on the manufacturers website, then from there, download and re-install (not update) the version of Intel Chipset drivers they provide.