Win 11 Version 24H2 Install Failed

Anonymous
2025-05-08T01:25:37+00:00

I tried to install Win 11 Version 24H2 for the second time, and it failed for a second time. The first BSOD message gave the following info:

Your device ran into a problem and needs to restart.

Stop code: INACCESSIBLE BOOT DEVICE

After a couple of restarts, the update was backed out. I'm back on Windows 11 Pro Version 23H2.

I checked the update history and saw the Install error code - 0xc1900101.

Before I tried the 24H2 update, I did the following:

Unplug unnecessary USB devices

Drivers were updated

No issues in Device Manager

I have 30GB of free space on the drive

Any help would be appreciated,

sms1295

Windows for home | Windows 11 | Windows update

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  2. Anonymous
    2025-05-17T15:42:20+00:00

    Ramesh,

    I did restart. When to verify that RAealteck LightWeight Filter was unchecked, and it was.

    Regards,

    sms1295

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  3. Ramesh 181.2K Reputation points Volunteer Moderator
    2025-05-17T14:23:27+00:00

    After unchecking it for Ethernet and WiFi adapters, was the system was rebooted?

    It's one of the oldest drivers (2021) and a known offender. Somehow, we must remove it to test.

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  4. Anonymous
    2025-05-17T14:19:48+00:00

    Ramesh,

    Ran the query below and the results

    SERVICE_NAME: rtf64 

        TYPE               : 1  KERNEL\_DRIVER 

    STATE              : 4  RUNNING 

                            (STOPPABLE, NOT\_PAUSABLE, IGNORES\_SHUTDOWN) 

    WIN32\_EXIT\_CODE    : 0  (0x0) 

    SERVICE\_EXIT\_CODE  : 0  (0x0) 

    CHECKPOINT         : 0x0 

    WAIT\_HINT          : 0x0

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  5. Ramesh 181.2K Reputation points Volunteer Moderator
    2025-05-17T14:11:54+00:00

    It's because the fixlist removed an older version of "rtf64". This driver is known to cause BSODs. (Reference)

    Please see this:

    Windows 11 24H2 BSOD related to rtf64x64.sys driver : r/WindowsHelp: https://www.reddit.com/r/WindowsHelp/comments/1e0xycv/windows_11_24h2_bsod_related_to_rtf64x64sys_driver/

    BSoD Caused by Realtek NDIS LightWeight Filter - HP Support Community - 8480057:

    https://h30434.www3.hp.com/t5/Gaming-Notebooks/BSoD-Caused-by-Realtek-NDIS-LightWeight-Filter/td-p/8480057

    Try this:

    1- go to control panel

    2- network and sharing center

    3- adapter settings

    4- right click on your network adapters (for me both wifi and ethernet) and chose properties

    5- disable Realtek LightWeigh Filter(NDIS6.40)

    Screenshot: https://h30434.www3.hp.com/t5/image/serverpage/image-id/325474i884874E6B6465B70/image-dimensions/2500?v=v2&px=-1

    Restart Windows and run this command:

    sc.exe query rtf64

    If it says "Stopped" and you have internet access, then rerun the fixlist and reboot.

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