WIndows 10 PC not updating

Anonymous
2025-04-28T18:49:51+00:00

This issue has been happening for months now. When I try to update my computer to the latest update, it goes up until 97% and says sorry we couldn't install this update or something like that. then it reverts these updates. i need help fixing this issue! thanks

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

45 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-05-02T19:09:08+00:00

    Hello!

    I keep getting this error when trying to update my Windows 10. I've tried some online solutions to no avail. I would really appreciate the help since my PC has not been updating at all the past few months and it has gotten very slow.

    I added the CBS log here if that helps: https://gofile.io/d/8dktOI

    thanks!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-04-30T17:08:21+00:00

    https://gofile.io/d/8dktOI hope this works!

    Was this answer helpful?

    0 comments
  3. Ramesh 181.9K Reputation points Volunteer Moderator
    2025-04-30T16:55:45+00:00

    Please upload your CBS logs to OneDrive or GoFile.io and share the link here. To collect the CBS logs, open admin PowerShell and run:

    GCI -Path 'c:\windows\logs\cbs' | Compress-Archive -destination (join-path ([environment]::GetFolderPath('Desktop')) \CBS.zip)

    This creates a file named CBS.zip on your desktop. Share it on OneDrive or GoFile.io and post the link here.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-04-30T16:48:58+00:00

    couldnt complete all the steps since at cd /d Y:\EFI\Microsoft\Boot\Fonts, the system couldn't find the path

    Was this answer helpful?

    0 comments
  5. John DeV 170.2K Reputation points Independent Advisor
    2025-04-30T04:55:04+00:00

    Please run the following commands below in Command Prompt (Administrator)

    diskpart

    select volume 1

    assign letter=Y

    exit

    cd /d Y:\EFI\Microsoft\Boot\Fonts

    del *.ttf

    powershell -command "GCI Y:\ -File -Recurse | Sort Length -descending | Select FullName, Length -first 10"

    dir Y:\

    After that, please post screenshot

    Reference:

    https://answers.microsoft.com/en-us/windows/for...

    Was this answer helpful?

    0 comments