How do I resolve “stop code: 0xc000007b”? I am not a gamer and not have adequate technical abilities. I submitted a request for help on June 11, 2025

Anonymous
2025-06-13T12:04:47+00:00

How do I resolve “stop code: 0xc000007b”? I am not a gamer and not have adequate technical abilities.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-06-14T08:03:38+00:00

    I am in!

    How do I reload all drivers and settings from the cloud?

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  2. Anonymous
    2025-06-14T07:28:09+00:00

    Is that laptop (HP Laptop 15-fd0153wm) in your screenshot the laptop with the problem?

    If it is, I checked the Network drivers on that link on the HP website, they provide Intel, MediaTek and Realtek WiFi drivers for that laptop model.

    I do not know which of those cards is in your laptop, you will need to download the 3 drivers indicated below then try installing each oof those until you find the driver that gets the WiFi working on your laptop.

    .

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  3. Anonymous
    2025-06-14T07:24:18+00:00

    Are all of these the drivers?

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  4. Anonymous
    2025-06-14T07:21:27+00:00

    No. That is for the device I am using to gain access to the Internet

    This is the device - see pic

    What and how to download?

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  5. Anonymous
    2025-06-14T07:05:30+00:00

    The link I provided is to the HP website, is that the support page for your PC model?

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