They are fully aware of the problem.
You can fix it by toggling Dolby Vision on and off under your HDR settings.
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Hi all,
I have an LG OLED G4 connected to my PC (Windows 11, NVIDIA 4090 graphics card). In Windows settings I’ve turned off “Use Dolby Vision mode,” and on the TV I’ve also disabled the Dolby Vision option for that HDMI port. Despite that, every single time I power the TV and PC back on, Windows starts in Dolby Vision anyway.
The picture looks brown, dim, and washed-out until I manually go into Windows, turn the Dolby Vision toggle on and then off again. After that, it switches to the normal HDR mode I actually want (“HDR Game Optimizer” on the TV) and everything looks fine—until the next restart, when the whole problem repeats. If I turn the TV off and on again while the PC is still on, it says in HDR Game Optimizer; it's when I restart the PC and the TV that it reverts to Dolby Vision again. It'll even revert to Dolby Vision if I just restart the PC, leaving the TV on the entire time. I've also tried hard power-cycling the TV (unplugged for one minute) after getting all the settings the way I want) and the problem still occurs.
In short:
This started after a recent Windows and graphics-driver update. It’s making HDR on my PC basically unusable.
Please let me know how to stop Windows from forcing Dolby Vision at startup, or escalate this as a bug. I just want my system to stay in regular HDR when I’ve told it to.
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They are fully aware of the problem.
You can fix it by toggling Dolby Vision on and off under your HDR settings.
Hi, thanks, this was the only thing that worked for me - disabling Dolby Vision on my display using the Custom Resolution Utility (CRU). Hopefully, a fix from Microsoft is in the works.
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Toggling HDMI Deep Color from 4k to off and back didn't do anything for me. As a matter of fact, as soon as I did toggle it back, I had to do the DV toggle in windows to fix it again.
I said TOGGLE, not TURN OFF. As in, turn off and back on. I game, I am having absolutely no issues since toggling it.