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Hi,
I am trying to sign into my laptop as normal, but it says my password has been entered incorrectly so I have to enter the challenge phrase A1B2C3 and then my password. I know my password is correct but it keeps locking me out saying it is incorrect. I've followed Windows 11 tutorials to fix login issues but none mention the challenge phrase, which seems to be our issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
further reading on this, it may not be a definite security deficiency, IF windows still counts the login attempts by EITHER password OR pin, as failed attempts, and locks the machine up upon appropriate number of attempts.
BUT, i SHOULD have the option to limit attempts to just be PIN, and not password..
I keep having the challenge phrase every time I log on to my computer, and shut down, and open it after that. Sometimes, rarely it doesn't show for once, but mostly it is always popping up, even though I knew my password. I just entered it incorrectly. I tried changing my password to resolve this issue. It still said that issue, so I put it in, so I thought the password was the old password. It was the new password that needed to be entered, so I entered it, and changing the password did not resolve the issue.
does this happen randomly. i only ask because i went to sleep with this not being an issue to turning my laptop on and then it seems like someone tried to get in my laptop. I did fix my issue with this and got in my laptop by the way.
That phrase does not work with windows 11
This issue happend to my fathers computer late in 2022.
It resulted from him installing incorrect password too many times.
After several attempts the only way I could fix it (in windows 11) was to reinstall Windows 11.
The issue has not reappeared. I hope it does not reappear.
Strange that Microsoft takes security so seriously that one minor error locks the
regular user out of their own computer.
Hope this helps.
