Windows 11 Sign Issues with Challenge Phrase

Anonymous
2022-02-21T06:28:10+00:00

Hi,

I am trying to sign into my laptop as normal, but it says my password has been entered incorrectly so I have to enter the challenge phrase A1B2C3 and then my password. I know my password is correct but it keeps locking me out saying it is incorrect. I've followed Windows 11 tutorials to fix login issues but none mention the challenge phrase, which seems to be our issue.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2022-08-24T09:45:37+00:00

    I'm with you on this.

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  2. Anonymous
    2022-08-28T15:04:42+00:00

    Omg!!!! Anybody please if you get a solution share. This is ridiculous and annoying! I have school work to complete and trying to write a 10-page paper on my phone is not going to cut it. I've tried everything y'all did and the challenge screen still returns.

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  3. Anonymous
    2022-08-29T10:20:25+00:00

    This is annoying. My 98 Y/O father is having trouble with this problem also.

    I have been looking around for a solution. Most solutions suggest going to settings

    and reset password. Not that easy. No provision for anything but "Challenge Phrase"

    Then put in password. Note shows up that password is incorrect nd we go around again.

    I am all for a class action. It is not right that an owner cannot use his/ her computer.

    Where are the opytions for a password rest?

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  5. Anonymous
    2022-09-30T09:30:48+00:00

    I have the same problem is there anybody can help me I know my password but still they are saying phrase challenge I don't know how to solve it please help me anybody

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