Windows 11 Sign Issues with Challenge Phrase

Anonymous
2022-02-21T06:28:10+00:00

Hi,

I am trying to sign into my laptop as normal, but it says my password has been entered incorrectly so I have to enter the challenge phrase A1B2C3 and then my password. I know my password is correct but it keeps locking me out saying it is incorrect. I've followed Windows 11 tutorials to fix login issues but none mention the challenge phrase, which seems to be our issue.

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-06-07T15:14:12+00:00

    Hello,

    I have since yesterday the same issue. MS-Support promised new installation, that failed because of bitlocker.

    Actuallay the bitlocker pin is known and available. But trying to deactivate it via safe mode failed of the challanging phrase and pin-issue.

    I found an workaraound on the net: (8) Windows 11 -Passwort vergessen FIX - YouTube

    Works till choosing the partition, because of bitlocker :(

    On another Win11 PC there are Options for choosing use password and renew the pin....

    The issue popped up after an Update.

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  2. Anonymous
    2022-06-29T15:01:15+00:00

    The only brute force attack on my computer was by microsoft. I suggest a Class Action lawsuit to get by this fiasco.

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    20+ people found this answer helpful.
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  3. Anonymous
    2022-07-08T22:41:25+00:00

    I can login but It always says the challenge phrase

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  4. Anonymous
    2022-07-11T10:45:15+00:00

    I have the same issue. Has anyone been able to resolve it?

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  5. Anonymous
    2022-08-24T09:15:54+00:00

    I just had this happen to me today as well. I opened my laptop and it sat on the boot screen for a long time, like it does during a win upday. Then the main window display popped up where I usually use my finger print to log on (which is a security log on option on my Samsung). I scanned my finger and the log on screen popped up saying that I have entered my passcode incorrectly several times which is crazy because I scanned my finger only once and it prompt me to enter my Challenge Phrase. This has never happened before, what is that? I never had to set up a Challenge phrase before. There were other options to log on towards the buttom of the screen and when I select use my pass code, it goes back to the "Enter your Challenge Phrase"again. WTH! I need help because I need my laptop to run meetings.!

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