I ran into this issue today on Windows 11 24H2.
I typed “ABC123”, nothing happened. Then, I typed “123ABC”, nothing happened. Finally, I typed “A1B2C3” and it allowed me to type my PIN in.
Windows 11 Sign Issues with Challenge Phrase
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Anonymous
Hi,
I am trying to sign into my laptop as normal, but it says my password has been entered incorrectly so I have to enter the challenge phrase A1B2C3 and then my password. I know my password is correct but it keeps locking me out saying it is incorrect. I've followed Windows 11 tutorials to fix login issues but none mention the challenge phrase, which seems to be our issue.
Windows for home | Windows 11 | Accounts, profiles, and login
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Anonymous
2025-02-22T16:39:34+00:00