Windows 11 Sign Issues with Challenge Phrase

Anonymous
2022-02-21T06:28:10+00:00

Hi,

I am trying to sign into my laptop as normal, but it says my password has been entered incorrectly so I have to enter the challenge phrase A1B2C3 and then my password. I know my password is correct but it keeps locking me out saying it is incorrect. I've followed Windows 11 tutorials to fix login issues but none mention the challenge phrase, which seems to be our issue.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2024-01-04T09:14:48+00:00

    Keep it up Microsoft! You have done a wonderful job on how to make the user frustrated and go crazy. Never expected this feature and before making it live should have tested completely. Because of this sh*t feature I am resetting my PC. Now I need to install all my softwares once again.

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  2. Anonymous
    2024-01-04T16:11:15+00:00

    I can not get by the challenge phrase. I try putting in my password it gives me the same message. How do I get in to change password?

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  3. Anonymous
    2024-01-28T07:48:51+00:00

    I forgot my password

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  4. Anonymous
    2024-02-07T14:40:48+00:00

    To try again enter A1b2c3

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  5. Anonymous
    2024-02-10T20:44:56+00:00

    your a life saver i have just spent 2 hours trying to trouble shoot im not an it person i even contacted microsoft and they put a help ticket. omg it was so easy. thank you

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