This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
I am trying to sign into my laptop as normal, but it says my password has been entered incorrectly so I have to enter the challenge phrase A1B2C3 and then my password. I know my password is correct but it keeps locking me out saying it is incorrect. I've followed Windows 11 tutorials to fix login issues but none mention the challenge phrase, which seems to be our issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Do not follow any instructions given here. It is all nonsense.
When the message like for example (A1B2C3) requests you to inter the chalange phrase.
Just type the same combination exactly as appears on the screen (A1B2C3 in this case)
The screen will get you to the pin or password original screen
Just type your pin or password as usual and it work and you will be logged in.
Do not follow any instructions given here. It is all nonsense.
When the message like for example (A1B2C3) requests you to inter the chalange phrase.
Just type the same combination exactly as appears on the screen (A1B2C3 in this case)
The screen will get you to the pin or password original screen
Just type your pin or password as usual and it work and you will be logged in.
Do not follow any instructions given here. It is all nonsense.
When the message like for example (A1B2C3) requests you to inter the chalange phrase.
Just type the same combination exactly as appears on the screen (A1B2C3 in this case)
The screen will get you to the pin or password original screen
Just type your pin or password as usual and it work and you will be logged in.
I see these complaints were from 2022. I am having the same problem today. Do you know if there is a resolution to be found? Thank you.
Hello I have the same problem I don't know the challenge word and need password which I wrong several time what I to do please explain me more
