Windows 11 Sign Issues with Challenge Phrase

Anonymous
2022-02-21T06:28:10+00:00

Hi,

I am trying to sign into my laptop as normal, but it says my password has been entered incorrectly so I have to enter the challenge phrase A1B2C3 and then my password. I know my password is correct but it keeps locking me out saying it is incorrect. I've followed Windows 11 tutorials to fix login issues but none mention the challenge phrase, which seems to be our issue.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2022-06-07T15:14:12+00:00

    Hello,

    I have since yesterday the same issue. MS-Support promised new installation, that failed because of bitlocker.

    Actuallay the bitlocker pin is known and available. But trying to deactivate it via safe mode failed of the challanging phrase and pin-issue.

    I found an workaraound on the net: (8) Windows 11 -Passwort vergessen FIX - YouTube

    Works till choosing the partition, because of bitlocker :(

    On another Win11 PC there are Options for choosing use password and renew the pin....

    The issue popped up after an Update.

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  2. Anonymous
    2022-05-31T16:27:50+00:00

    I'm having the same issue, and I cant get rid of it and I've changed my pin three times. How do I get rid of completely.

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  4. Anonymous
    2022-05-09T12:27:41+00:00

    If you know your Pin or password is correct...but Microsoft is saying it is wrong...there has to be a solution...you cannot have a computer you cannot use because Microsoft thinks it is right...I bought a new computer 3 days ago and found I enter the wrong password I tried everything to enter the correct pin number nothing worked I thought I would have a computer that cost me hundreds of pounds and had to be thrown but I did a reset and got back in that way...I am so worried now every time I have to sign in...I am in my 70s and when you are in those numbers you can easily forget

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  5. Anonymous
    2022-05-05T19:11:01+00:00

    Had same issue, the challenge phrase is literally what it says - you just have to enter A1B2C3 and it lets you try your PIN again. Hope this helps

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