Lenovo Integrated Camera Not Working with Windows 11

Anonymous
2022-02-24T15:22:57+00:00

Both my husband and I have Lenovo laptops (S340-15IIL Touch Laptop (ideapad) - Type 81WW and IdeaPad 5i) and after the latest windows update our integrated cameras do not work in any apps or programs. We have tried all the troubleshooting, uninstalling and reinstalling drivers, F8, etc.

When we view the camera in settings it has a solid gray box (the indicator light shows next to the camera showing it is in use). Also have tried the Camera app and experience the same gray box. Has anyone else experienced this and found a fix?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-11-11T21:21:48+00:00

    I have a lenovo ideapad 3 on windows 11 and it stopped detecting the integrated camera. How do I fix?

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  2. Anonymous
    2023-12-01T02:24:45+00:00

    thank you for the tip

    it was the F1 - F12 keys

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  3. Anonymous
    2023-12-31T19:58:19+00:00

    In my case, I found a simple solution. I went to the device manager, found the camera, and right-clicked to update the drive. I was presented with two choices. (Integrated camera or USB camera). I updated it using the USB camera driver. My camera worked after this driver change.

    Windows update wants to change the driver back to the integrated driver. If I do that, the camera stops working again.

    I hope this works for others. I have Lenovo T480s..

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  4. Anonymous
    2023-12-31T20:09:13+00:00

    What is a kb number

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