Lenovo Integrated Camera Not Working with Windows 11

Anonymous
2022-02-24T15:22:57+00:00

Both my husband and I have Lenovo laptops (S340-15IIL Touch Laptop (ideapad) - Type 81WW and IdeaPad 5i) and after the latest windows update our integrated cameras do not work in any apps or programs. We have tried all the troubleshooting, uninstalling and reinstalling drivers, F8, etc.

When we view the camera in settings it has a solid gray box (the indicator light shows next to the camera showing it is in use). Also have tried the Camera app and experience the same gray box. Has anyone else experienced this and found a fix?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-01-29T17:46:19+00:00

    you're MY HERO too ... spent hours trying to get camera working , went thru all recommendations, even trying to CLEAN the lens 3 x !😫

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  2. Anonymous
    2025-02-01T15:56:31+00:00

    Thank you so much for this! I've been tearing my hair out. This simple remedy should be emblazoned on every Lenovo W11 Ideapad.

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  3. Anonymous
    2025-02-11T09:18:36+00:00

    Could you tell me which updates you uninstalled?

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  4. Anonymous
    2025-02-13T21:38:28+00:00

    how to install it after ?

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  5. Anonymous
    2025-02-14T22:59:03+00:00

    WOW!!!! Thanks just worked for me and I tried everything. Many thanks.

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