Lenovo Integrated Camera Not Working with Windows 11

Anonymous
2022-02-24T15:22:57+00:00

Both my husband and I have Lenovo laptops (S340-15IIL Touch Laptop (ideapad) - Type 81WW and IdeaPad 5i) and after the latest windows update our integrated cameras do not work in any apps or programs. We have tried all the troubleshooting, uninstalling and reinstalling drivers, F8, etc.

When we view the camera in settings it has a solid gray box (the indicator light shows next to the camera showing it is in use). Also have tried the Camera app and experience the same gray box. Has anyone else experienced this and found a fix?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-03-06T08:12:32+00:00

    If none of any suggestions by other contributors solve this issue, kindly purchase a low cost webcam of any reputable brand, and connect to notebook/laptop.

    I connect a low cost Logitech webcam to my Lenovo S340 notebook, it solve the problem immediately.

    Several week later, I read from Microsoft Community (this community) and Lenovo's Community, about how other consumers solved this builtin webcam issue by "Pinching" the bezel (monitor frame) surrounding the webcam.

    It worked for my case.

    Hope this feedback helps other consumers.

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  2. Anonymous
    2024-03-22T07:19:50+00:00

    Hi guys,

    This worked for me: I installed Driver Booster and then updated the drivers offered by Driver Booster. That´s it.

    Good luck

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  3. Anonymous
    2024-04-05T03:59:48+00:00

    i am not understanding or seeing this line can some one elaborate please?

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  4. Anonymous
    2024-04-19T17:54:06+00:00

    This might work because I have tried everything else and nothing has worked.

    However when I try to uninstall it, it says to restart. When I restart, I see the same update installed.

    Can you please guide how you went about to uninstall the update?

    Thanking in advance

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  5. Anonymous
    2024-04-23T18:48:10+00:00

    yes dear i have the issue with my device (LENOVO IDEAPAD S340). Camera not working properly in window 11, but its show in setting its use by an app. How solve this issue?

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