Lenovo Integrated Camera Not Working with Windows 11

Anonymous
2022-02-24T15:22:57+00:00

Both my husband and I have Lenovo laptops (S340-15IIL Touch Laptop (ideapad) - Type 81WW and IdeaPad 5i) and after the latest windows update our integrated cameras do not work in any apps or programs. We have tried all the troubleshooting, uninstalling and reinstalling drivers, F8, etc.

When we view the camera in settings it has a solid gray box (the indicator light shows next to the camera showing it is in use). Also have tried the Camera app and experience the same gray box. Has anyone else experienced this and found a fix?

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

100 answers

Sort by: Newest
  1. Anonymous
    2025-01-28T21:44:20+00:00

    Thank you so much, that was the problem with my Lenovo laptop, now finally appeared the video in the camera.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-01-14T17:55:46+00:00

    Hi!

    I have the same problem and the way to fix it is:

    1. Open Device Administrator
    2. Find the line of the integrated camera
    3. Right click and select Properties
    4. Select Controller tab
    5. Click on "revert to previous controller" (o something like this, my Windows version is in Spanish)

    Apparently there is an incompatibility between the Lenovo driver and the last Windows version

    If this doesn't works try first to unistall the device (right click on Integrated Camera in the Device Administrator and select unistall device), reboot. You can find after reboot that the camera works fine, but about 5-10 minutes doesn't works. Then you can try the solution above.

    I hope this fix tour problem.

    Regards,

    Carlos

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-12-10T14:44:38+00:00

    intigrated camara driver unistall

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-11-22T09:27:44+00:00

    Hi , I am using Lenovo IP 3 . My camera is not working . I tried uninstalling and reinstalling drivers , the shutter is also open and i have rebooted the system multiple times , but bad luck.. I am still not able to use my camera. If anyone knows how this could be solved , pls let me know . Thanks in advance.

    Hi @spoorthi Nalwade
    I had the same model and same issue.

    • Have you looked into the f8 key (please try to press the f8 key if this works)

    if still not working, try to uninstall the lenovo vantage software and

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-11-22T09:15:15+00:00

    Hi , I am using Lenovo IP 3 . My camera is not working . I tried uninstalling and reinstalling drivers , the shutter is also open and i have rebooted the system multiple times , but bad luck.. I am still not able to use my camera. If anyone knows how this could be solved , pls let me know . Thanks in advance.

    Was this answer helpful?

    0 comments No comments