Lenovo Integrated Camera Not Working with Windows 11

There are feedbacks on (1.1) Lenovo's website from consumers, and (1.2) Microsoft community, on above problem. 1 possible solution from Microsoft's community, and Lenovo's website, is about "Pinching" or "lightly pressing with thumb and finger" on screen frame (bezel) area around the webcam.

It could be a hardware issue; eg. wire connector, etc; not software problem, especially when Device Manager shows webcam is still working.

I did as suggested, and solved my webcam problem, which caused no video after every Windows 11 update. I encountered this issue since Year 2022, for almost every Windows 11 update.

I attached a picture as reference; take note red colour rectangular box around webcam. This is the area to "pinch".

Note :

• I download a Lenovo notebook picture online while writing above.

Although probably not exact the same problem, but my webcam showed after start of (e.g.) the camera program a fraction of a second a normal view, then it freezes with distortion lines. A lot of research was executed, drivers were updated and even linux (Ubuntu 20.xx) was tried. Nothing helped. I was at the point of just buying an external USB webcam but decided to try it once again.

Long story short: the bezel on top of the screen where the webcam sits is probably of sub-quality material. Press (very careful!!!) the bezel from the outsides to the camera. The distortion disappears and the camera is working again.

Other checks you could do:

• no yellow exclamation marks in the devices list
• up to date drivers from the lenovo website
• no blocking by firewall or antivirus software

-->Lenovo S340-15IWL type 81N8 laptop, running Windows 11, McAfee antivirus

Hope this helps someone, best,

Gertjan

This is brilliant. Wow I have been struggling with this issue for quite a while. Thanks a ton,

oh... em.. gee

There is absolutely no way I would ever have found this without you. Thank you so much!!