Thanks! Although I can't see the previous version to revert to... not sure what to do now.
Lenovo Integrated Camera Not Working with Windows 11
Both my husband and I have Lenovo laptops (S340-15IIL Touch Laptop (ideapad) - Type 81WW and IdeaPad 5i) and after the latest windows update our integrated cameras do not work in any apps or programs. We have tried all the troubleshooting, uninstalling and reinstalling drivers, F8, etc.
When we view the camera in settings it has a solid gray box (the indicator light shows next to the camera showing it is in use). Also have tried the Camera app and experience the same gray box. Has anyone else experienced this and found a fix?
Windows for home | Windows 11 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2025-05-09T15:50:02+00:00 -
Anonymous
2025-05-09T15:28:15+00:00 hey just saying, my camera isn't appearing on device manager, not even as imaging device, i think the laptop had been water damaged to a degree, only the rear usb one of them doesn't work and the camera, but the camera's micrpohone works perfectly fine tho
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Anonymous
2025-05-09T14:11:26+00:00 I sent my PC for extended warranty claim with the retailer Incredible Connection in South Africa, they advised they replaced a camera but amazingly they also removed a lot of my apps and other software, which at first, I realized MS Edge works better with this laptop, but a laptop should ideally work with all browsers in the market without issues as clients prefer different browsers. They deleted Chrome and Mozilla Firefox and other personal software. laptop originally worked for a month, I attended 1 interview, second interview 15 minutes camera started the same issue again. This happened after automated software updates. looks like there are known compatibility issues here based on many comments i have seen elsewhere. The store has asked me to book the laptop for the second time, but just in the meantime, i bought a Webcam from the same retailer. Amazingly i have an older laptop that used windows 7 generation. That laptop still works just that its slower as i later installed windows 10, but all hardware including camera no issues for many years, this newer generation Lenovo i7 SSD technology only worked for 2 years considering the price this is not fair.
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Anonymous
2025-05-09T13:49:24+00:00 Thanks 1 What's the link to the previous driver? Do you know? Thank you!
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Anonymous
2025-05-09T13:29:37+00:00 Hi!
Revert to the previous driver, developed by Microsoft.
The latest driver from Lenovo does not work!
Regards