Print Spooler Service won't stay running - Windows 11

Anonymous
2022-03-05T17:11:52+00:00

Is there a fix for the Windows 11 Print Spooler Service that I can't get to run? It was working fine until last Tuesday - then no printing. I've removed the printers, uninstalled/reinstalled the software, updated everything. Gone through the suggested steps but problem isn't resolved. I keep getting the following: "The local print spooler is not running. Please restart the spooler or restart the machine." I get this whether I try to print or run print properties.

I can print to the printer(s) from a Windows 10 machine (laptop) with no problems so I don't think it's the printer(s) (Canon Pro-300 and HP Office Jet).

In the control panel there is an Inkjet Printer that I cannot remove - says it's a Canon inkjet printer with Driver unavailable (I found a driver listed at one time - C:\Windows|system\32\drivers\ksthunk.sys). How can I remove this device?

Any suggestions before I start over.

Thanks.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-03-24T01:45:15+00:00

    Good day! ChipDonahue,

    Glad to learn that your problem has been resolved. And do get back to us for any problems pertaining to in the future. We will be happy to assist you.

    Best Regards,

    Lynn Sun | Microsoft Community Support Specialist


    * Beware of scammers posting fake support numbers here.

    * Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here.

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  2. Anonymous
    2022-03-23T16:58:21+00:00

    Hello - I updated the system prior to the issue happening. Since I couldn't fix the issue, I reinstalled WIndows and the apps. It works fine now. Thanks for your responses and help.

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  3. Anonymous
    2022-03-23T03:36:48+00:00

    Hi ChipDonahue,

    Thanks for your update.

    To better assist you with the issue, have you made changes to your computer recently, such as updating the system?

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  4. Anonymous
    2022-03-21T13:54:10+00:00

    Nothing has worked to correct spooler issue. I tried to uninstall Windows Updates, but that didn't work either, as updates tried to redo immediately.

    Any more suggestions?

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  5. Reported
    Anonymous
    2022-03-09T08:39:19+00:00

    Hi ChipDonahue,

    Thanks for your update. Also, you can check the Windows Update record, uninstall updates that were installed before the issue occurred.

    Select Start > Settings > Windows Update > Update History to operate.

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