Windows 11 Wi-Fi Adapter Disappeared

Anonymous
2022-03-04T11:18:57+00:00

Hi, fellow Windows users.

My wifi is problematic and it started happening since I updated to Windows 11. I've seen people with similar problems in the forums here and even on other websites but after trying (almost) all of their suggested solutions, I still can't solve the problem here. I've tried these solutions, but to no avail: winsock reset, network reset, unchecking "Allow computer to turn off this device to save power" in the driver properties, turning all the network settings to default, and all the troubleshooting options available. I would try to be as specific as I could in explaining my problems here.

It happens in a few particular situations, but I can't seem to find what these situations have in common. When playing games like Genshin Impact (online games), Hades (offline games), Overcooked (offline mode), or just being AFK long enough from my laptop, my wifi would disconnect, and then when I try to reconnect it, it would say "Can't connect to this network" while the wifi is actually fine on other devices. And if I'm lucky, I could just use the network troubleshoot and the problem is solved but only temporarily, and it would eventually happen again. And if I'm unlucky, my wifi button would disappear completely and in the Device Manager, my wifi adapter would be "hidden". Then I have to restart my laptop, and if I'm lucky, one restart would fix it, sometimes it takes 3 restarts, but other times the wifi adapter would be completely gone and I have to use "Startup Repairs" from my BIOS menu to fix this (which was a very random solution, but it was one of the myriads of solutions I've looked up, and it actually helped). But weirdly enough, this doesn't happen when I'm playing Minecraft (online games) and Overcooked (online mode).

This was never a problem for me when I'm using Windows 10, but according to what I've read in the forums, many people seemed to have had this problem even when they were using Windows 10. So, I don't know if it's a Windows 11 problem, or my wifi adapter. One thing for sure is I know this is not a problem with my connection, but rather it's my network adapter. So if anyone could help me out, I would really appreciate it.

PS. One thing I haven't successfully done is reinstalling the wifi network adapter, since I couldn't find a proper driver for the installation anywhere on the internet. After uninstalling the network adapter, I've actually downloaded a driver for the installation, but it doesn't help at all. My adapter isn't showing in the Device Manager, and I had to use the "Startup Repairs" from my BIOS menu to actually reinstall my wifi network adapter. My laptop is ASUS TUF A15, running on AMD Ryzen 7 4800H. The network adapter is Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC. Thank you so much.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

141 answers

Sort by: Newest
  1. Anonymous
    2024-06-07T16:16:02+00:00

    Hi, fellow Windows users.

    My wifi is problematic and it started happening since I updated to Windows 11. I've seen people with similar problems in the forums here and even on other websites but after trying (almost) all of their suggested solutions, I still can't solve the problem here. I've tried these solutions, but to no avail: winsock reset, network reset, unchecking "Allow computer to turn off this device to save power" in the driver properties, turning all the network settings to default, and all the troubleshooting options available. I would try to be as specific as I could in explaining my problems here.

    It happens in a few particular situations, but I can't seem to find what these situations have in common. When playing games like Genshin Impact (online games), Hades (offline games), Overcooked (offline mode), or just being AFK long enough from my laptop, my wifi would disconnect, and then when I try to reconnect it, it would say "Can't connect to this network" while the wifi is actually fine on other devices. And if I'm lucky, I could just use the network troubleshoot and the problem is solved but only temporarily, and it would eventually happen again. And if I'm unlucky, my wifi button would disappear completely and in the Device Manager, my wifi adapter would be "hidden". Then I have to restart my laptop, and if I'm lucky, one restart would fix it, sometimes it takes 3 restarts, but other times the wifi adapter would be completely gone and I have to use "Startup Repairs" from my BIOS menu to fix this (which was a very random solution, but it was one of the myriads of solutions I've looked up, and it actually helped). But weirdly enough, this doesn't happen when I'm playing Minecraft (online games) and Overcooked (online mode).

    This was never a problem for me when I'm using Windows 10, but according to what I've read in the forums, many people seemed to have had this problem even when they were using Windows 10. So, I don't know if it's a Windows 11 problem, or my wifi adapter. One thing for sure is I know this is not a problem with my connection, but rather it's my network adapter. So if anyone could help me out, I would really appreciate it.

    PS. One thing I haven't successfully done is reinstalling the wifi network adapter, since I couldn't find a proper driver for the installation anywhere on the internet. After uninstalling the network adapter, I've actually downloaded a driver for the installation, but it doesn't help at all. My adapter isn't showing in the Device Manager, and I had to use the "Startup Repairs" from my BIOS menu to actually reinstall my wifi network adapter. My laptop is ASUS TUF A15, running on AMD Ryzen 7 4800H. The network adapter is Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC. Thank you so much.

    June 7 2024 - same issues

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-04-01T17:24:25+00:00

    Hi there, I have the exact same issue and no Wi-Fi adapter can be found after windows 11 updated on 31 March 2024.

    Restarted as suggested and ran a troubleshoot and got this error message instead "You're connected using a virtual network adapter that we can't test."

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-04-01T15:59:46+00:00

    Thought it was a scam, I was a disbeliever, but you know what it worked like a charm and I don't understand why LMAO(and I'm a software engineer in btw XD)

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-03-10T22:12:07+00:00

    I'm also having an issue with this. My computer is an ASUS TUF Gaming Laptop F15. I've had Windows 11 since I got this laptop last year but haven't had any issues until the start of this month (March of 2024)

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-02-07T15:10:10+00:00

    Hmmm last thing I myself would try then would be (and maybe this has been suggested previously), to go to DEVICE MANAGER, find the card, and under ADVANCED, there are usually a lot of settings. I would find the 4 or 5 that relate to power savings / sleep / idle / etc., and disable them. Then, IF the card continues to work after that, I'd re-enable them one at a time to see which causes the problem. We had the same issue with USB-C Ethernet devices, and we found 3 settings related to power savings. Turned all 3 off, the problem went away, turned one back on at a time, and eventually figured it was the 'Idle Power Saving' that was the problem, so we just left that disabled, and no more issues on those devices.

    I hope you find the answer to this issue!

    Was this answer helpful?

    0 comments No comments