Windows 11 Wi-Fi Adapter Disappeared

Anonymous
2022-03-04T11:18:57+00:00

Hi, fellow Windows users.

My wifi is problematic and it started happening since I updated to Windows 11. I've seen people with similar problems in the forums here and even on other websites but after trying (almost) all of their suggested solutions, I still can't solve the problem here. I've tried these solutions, but to no avail: winsock reset, network reset, unchecking "Allow computer to turn off this device to save power" in the driver properties, turning all the network settings to default, and all the troubleshooting options available. I would try to be as specific as I could in explaining my problems here.

It happens in a few particular situations, but I can't seem to find what these situations have in common. When playing games like Genshin Impact (online games), Hades (offline games), Overcooked (offline mode), or just being AFK long enough from my laptop, my wifi would disconnect, and then when I try to reconnect it, it would say "Can't connect to this network" while the wifi is actually fine on other devices. And if I'm lucky, I could just use the network troubleshoot and the problem is solved but only temporarily, and it would eventually happen again. And if I'm unlucky, my wifi button would disappear completely and in the Device Manager, my wifi adapter would be "hidden". Then I have to restart my laptop, and if I'm lucky, one restart would fix it, sometimes it takes 3 restarts, but other times the wifi adapter would be completely gone and I have to use "Startup Repairs" from my BIOS menu to fix this (which was a very random solution, but it was one of the myriads of solutions I've looked up, and it actually helped). But weirdly enough, this doesn't happen when I'm playing Minecraft (online games) and Overcooked (online mode).

This was never a problem for me when I'm using Windows 10, but according to what I've read in the forums, many people seemed to have had this problem even when they were using Windows 10. So, I don't know if it's a Windows 11 problem, or my wifi adapter. One thing for sure is I know this is not a problem with my connection, but rather it's my network adapter. So if anyone could help me out, I would really appreciate it.

PS. One thing I haven't successfully done is reinstalling the wifi network adapter, since I couldn't find a proper driver for the installation anywhere on the internet. After uninstalling the network adapter, I've actually downloaded a driver for the installation, but it doesn't help at all. My adapter isn't showing in the Device Manager, and I had to use the "Startup Repairs" from my BIOS menu to actually reinstall my wifi network adapter. My laptop is ASUS TUF A15, running on AMD Ryzen 7 4800H. The network adapter is Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC. Thank you so much.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-07-11T10:56:50+00:00

    For me, the problem was hardware-related.

    I noticed that if I turn on my laptop and do nothing for hours, no problem would occur. Then, the moment I started writing emails, the WiFi adapter disappeared again.

    I suspected it had something to do with me using my keyboard and somehow accidentally physically disconnecting the adapter. So I opened a Notepad and slammed each individual button to see when it would happen again and it happened immediately after I hard-pressed the J key. Then I pressed it again and the connection returned. It seems like the adapter is somewhere under the J key and that causes the problem.

    Just buy an external keyboard or go easy on your keyboard when you're writing and see if the problem would persist. After some time, I might try opening the device and checking the adapter for any issues.

    Good luck!

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  2. Anonymous
    2023-07-06T13:19:19+00:00

    I'm leaning toward it actually being a hardware issue. The one person / computer we had this problem with, we couldn't get it to 'stay' working no matter what we tried. He had to travel an hour to bring the computer back, and now we can't get it to disappear! I'm guessing it was the 'vibration' in the car for an hour that was the difference. I've since removed the card and re-installed it ... no problems anymore.

    I can't prove that's what it was, but we've had no issues with it since the card was 'jiggled' and removed / re-inserted.

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  3. Anonymous
    2023-07-04T00:30:42+00:00

    I have been facing this issue on my asus tuf a15 laptop with mediatek mt7921 wifi adapter since over 1.5 month. I have tried all solutions but the issue still persists and the wifi adapter turns inactive (hidden) from device manager after a few mins as soon as i plug in the charger. I haven't tried the hardware reinstallation of the wifi card yet and i don't intend to replace the old wifi card with a new one because there has been a few times even after the charger plugged in, the wifi was working for more than 10-12 hours with no issue. I believe its a software issue with either asus or windows or both.

    On battery the wifi works fine but rarely it disappears. Lately, on battery there is no issue while browsing and streaming but while gaming online it disappears after few hours sometimes.

    So, I will try a few things to get to a permanent solution. I will update here after finding a solution which doesn't involve opening the laptop to reinstall the hardware wifi card or to replace it.

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  4. Anonymous
    2023-07-02T04:17:54+00:00

    please open you laptop and clean wifi card and reinstall on their place i have also similar issue this method worked for me kindly try this method

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  5. Anonymous
    2023-07-02T04:12:45+00:00

    That's the thing is going to work because i tried that 1 week ago and works fine in my A15 tuf

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