- Microsoft version and build
- 21H1 OS build 19043.1165
- Home or Pro
- Pro
- 32 bit or 64 bit
- 64 bit
- Update you are installing
- KB5005033
- CPU/Chipset Platform
- AMD Ryzen 3600/B450
- Reported error messages
- USB Mouse/Keyboard do not work in Windows after this update
- They work fine in the bios
- They work fine in the Windows recovery boot options
- Pretty sure it's the Servicing Stack 10.0.19041.1161 update that killed it
- Tried uninstalling Security Update (KB5005033) and Update (KB5004331) and neither made any difference
KB5005033 August 2021 cumulative update
KB5005033 for Windows 10 2004, 20H2, and 21H1:
Download KB5005033 from thehttps://www.catalog.update.microsoft.com/search.aspx?q=kb5004237update Catalogue:
https://www.catalog.update.microsoft.com/search.aspx?q=kb5005033
Windows 10 release dashboard
https://docs.microsoft.com/en-us/windows/release-health/
Windows 10 update history
Windows 10 Lifecycle FAQ
Lifecycle FAQ - Windows - Microsoft Lifecycle | Microsoft Docs
Windows 10 message center
https://docs.microsoft.com/en-us/windows/release-information/windows-message-center#407
Windows for home | Windows 10 | Windows update
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Anonymous
2021-08-23T02:31:58+00:00 -
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Anonymous
2021-08-21T18:53:47+00:00 OK. Just a comment if anyone is listening. (blank) your KB5005033. I have numerous entries in update history of " failed to install". Everyday it tries again and when it does my laptop slows to a crawl. Been this way now for a month. I'm 67 raising 2 grandchildren but also have a comp sci degree so when I have the time I'll try to implement some of the fixes I am finding. BUT, even though these forums have very knowledgeable people trying to help and that is appreciated, there are many more other people in the REAL world that aren't computer savvy. So even though I understand moving or renaming files, changing folders, creating yada yada yada, like most people in the REAL world, ...I DON'T HAVE THE $%#@^ TIME TO WORRY ABOUT IT. THAT'S YOUR JOB!!!!! So fix this thing and let's get on with life. We have a virus out there and many people are having to do virtual school at home to keep their kids safe, I am.
Thank you.
Update 8/22/21: Just got through with the top 5 methods and nothing has fixed the problem. SFC found no problems with the file integrity. Only difference is now I have download.old folder and a download folder in c:\windows\softwaredistribution. Just going to have to live with this. Don't have the time to mess with this. Best of luck to all of you.
Update 8/29/21: Decided to try one more time. Did the clear softwaredistribution folder/run sfc/run dism thing. Still won't install. In fact, now everytime it tries to install and then fails, I have to have troubleshooter reinstall my audio drivers. What the **** is in this thing? I have read all over the internet that even some pc's systems have been rendered unusable and the entire OS has to be reinstalled. If you are touting Windows As A Service, then you need a better service department. Rest assured if I find the problem here, I will post the cure, not for your sake, but for those of us who have had to endure this.
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Anonymous
2021-08-19T22:49:36+00:00 is anybody having problem with keyboard i cant use 2 and x i have to copy and paste this update mess up my pc