KB5005565 - Issue accessing Shared Printer

Anonymous
2021-09-16T06:10:47+00:00

One of the systems(Windows 10 Pro - 21H1) in domain had a shared printer (Epson LX-350) which was inaccessible over the network, print works locally without an Issue.

Print was fired from the network system but ends without an error, one of the error logs in administrative Events suggested error 372 and so followed every step as suggested for “PrintNightmare” but unfortunate nothing worked positive. Tried removing the printer from the network desktop and tried to add the shared printer. Now it wass understood that the issue is something restricting the shared printer to be accessed thru any version of Operating System (Tried with another Win 10 & Win 7 Sp1).

Uninstalled KB505565 and was accessible, What is the technical reason and any work around?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

73 answers

Sort by: Most helpful
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2021-10-22T05:12:58+00:00

    any permanent solution now guys?

    the workaround works for about 2x on my part, uninstalling KB5005565 that is. But after sometime, shared printer does not work again and the sad thing is, KB500565 is now missing. Obviously I cannot uninstall what isnt installed, so the temporary solution now is pretty useless.

    winver: 21H1

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-10-20T21:15:34+00:00

    Yes, check the latest update date, if its newer, uninstall it and then you will see the KB5005565.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-10-20T16:13:57+00:00

    I had one computer do this as well. I had to do a system restore from before the update and then pause updates.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-10-20T15:44:20+00:00

    I ahve been experiencing the same issue on a few computer at work, the problem is i have tried every fix possible except for the one uninstalling the update, which most people say works for them. The problem i have is if i go into installed updates i can find it there saying it (KB5005565) was installed 9/15/21 but when i go to uninstall updates, this update is not available to uninstall, it is not listed at all... But it does show it is installed. Any ideas?

    Was this answer helpful?

    0 comments No comments