KB5005565 - Issue accessing Shared Printer

Anonymous
2021-09-16T06:10:47+00:00

One of the systems(Windows 10 Pro - 21H1) in domain had a shared printer (Epson LX-350) which was inaccessible over the network, print works locally without an Issue.

Print was fired from the network system but ends without an error, one of the error logs in administrative Events suggested error 372 and so followed every step as suggested for “PrintNightmare” but unfortunate nothing worked positive. Tried removing the printer from the network desktop and tried to add the shared printer. Now it wass understood that the issue is something restricting the shared printer to be accessed thru any version of Operating System (Tried with another Win 10 & Win 7 Sp1).

Uninstalled KB505565 and was accessible, What is the technical reason and any work around?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-10-27T12:34:48+00:00

    Both of the below hotfixes can cause the issue. Users will either be in one or the other.

    KB5006670

    KB5005565

    removing them should sort it out.

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  2. Anonymous
    2021-10-07T19:20:07+00:00

    It's been 3 weeks and this problem has still not been resolved. Local printers of any brand are still NOT shared with other stations on our network because of KB5005565. I turned ON updates and KB5005565 was (once again) re-installed....and (once again) the printer sharing issue returned. Had to (once again) un-install the update and the printers work fine. We need a long-term solution for this issue. PLEASE!

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  3. Anonymous
    2021-10-01T10:41:26+00:00

    Shared Workgroup printers have stopped working as well. Removing this update (KB5005565) corrects the problem. Is there a way to hide this update or is there a fix in the works?

    I am also having same situation at my office we also uninstalled that update now it's working fine but next day again that update installed so facing same issue

    Microsoft

    Please findout permanant solution

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  4. Anonymous
    2021-09-28T21:44:00+00:00

    Did you try changing the regkey as per the article I shared from September 24? (RpcAuthnLevelPrivacyEnabled)

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  5. Anonymous
    2021-09-28T20:21:23+00:00

    Cannot find the way to make it work with this update.

    =(

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