KB5005565 - Issue accessing Shared Printer

Anonymous
2021-09-16T06:10:47+00:00

One of the systems(Windows 10 Pro - 21H1) in domain had a shared printer (Epson LX-350) which was inaccessible over the network, print works locally without an Issue.

Print was fired from the network system but ends without an error, one of the error logs in administrative Events suggested error 372 and so followed every step as suggested for “PrintNightmare” but unfortunate nothing worked positive. Tried removing the printer from the network desktop and tried to add the shared printer. Now it wass understood that the issue is something restricting the shared printer to be accessed thru any version of Operating System (Tried with another Win 10 & Win 7 Sp1).

Uninstalled KB505565 and was accessible, What is the technical reason and any work around?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-12-02T15:17:36+00:00

    uninstall KBXXX..5565 and pausing the updates is not working anymore for me

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  2. Anonymous
    2021-12-02T10:47:34+00:00

    Latest update fixed it for me (November 22, 2021—KB5007253)

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  3. Anonymous
    2021-12-02T10:39:18+00:00

    Finally Got any solution to this after so many days? I am too facing same issue. Please respond if you have a resolution other than uninstall KBXXX..5565 and pausing the updates as this is useless beyond 45days limit.

    Please reply

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  4. Anonymous
    2021-11-25T14:41:20+00:00

    ... no, you shouldn't ... tempt fate.
    I have been locking for KB5007253 but couldn't find it. Maybe this is depending on my installed version: 20H2 ... I'm quite unhurried with version-upgrades.

    Regards - J. Jansen

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  5. Sumit 44,316 Reputation points Volunteer Moderator
    2021-11-25T13:18:47+00:00

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