This is a summary of the cumulative updates released on 12th May for all the supported consumer releases of Windows 10. Windows 10 version 2004 and version 20H2 - KB5003173, Build 19041.985 and 19042.985 Windows 10 versions 1909 - KB5003169, Build 18363.1556 For information about Windows update terminology, see the article about the types of Windows updates and the monthly quality update types . To view other notes and messages, see the Windows 10, version 2004 update history home page . NEW 5/12/21 Windows 10, version 1803 and other editions of Windows 10 have reached the end of servicing. Windows 10 release dashboard https://docs.microsoft.com/en-us/windows/release-health/ Windows 10 update history https://support.microsoft.com/en-us/topic/windows-10-update-history-7dd3071a-3906-fa2c-c342-f7f86728a6e3 Windows 10 Lifecycle FAQ Lifecycle FAQ - Windows - Microsoft Lifecycle | Microsoft Docs Windows 10 message center https://docs.microsoft.com/en-us/windows/release-information/windows-message-center#407 Known issues with KB5003173 Symptom Workaround System and user certificates might be lost when updating a device from Windows 10, version 1809 or later to a later version of Windows 10. Devices will only be impacted if they have already installed any Latest cumulative update (LCU) released September 16, 2020 or later and then proceed to update to a later version of Windows 10 from media or an installation source which does not have an LCU released October 13, 2020 or later integrated. This primarily happens when managed devices are updated using outdated bundles or media through an update management tool such as Windows Server Update Services (WSUS) or Microsoft Endpoint Configuration Manager. This might also happen when using outdated physical media or ISO images that do not have the latest updates integrated. Note Devices using Windows Update for Business or that connect directly to Windows Update are not impacted. Any device connecting to Windows Update should always receive the latest versions of the feature update, including the latest LCU, without any extra steps. If you have already encountered this issue on your device, you can mitigate it within the uninstall window by going back to your previous version of Windows using the instructions here . The uninstall window might be 10 or 30 days depending on the configuration of your environment and the version you’re updating to. You will then need to update to the later version of Windows 10 after the issue is resolved in your environment. Note Within the uninstall window, you can increase the number of days you have to go back to your previous version of Windows 10 by using the DISM command /Set-OSUninstallWindow. You must make this change before the default uninstall window has lapsed. For more information, see DISM operating system uninstall command-line options . We are working on a resolution and will provide updated bundles and refreshed media in the coming weeks. When using the Microsoft Japanese Input Method Editor (IME) to enter Kanji characters in an app that automatically allows the input of Furigana characters, you might not get the correct Furigana characters. You might need to enter the Furigana characters manually. Note The affected apps are using the ImmGetCompositionString() function. We are working on a resolution and will provide an update in an upcoming release. Devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge. This issue is only encountered when custom offline media or ISO images are created by slipstreaming this update into the image without having first installed the standalone servicing stack update (SSU) released March 29, 2021 or later. Note Devices that connect directly to Windows Update to receive updates are not affected. This includes devices using Windows Update for Business. Any device connecting to Windows Update should always receive the latest versions of the SSU and latest cumulative update (LCU) without any extra steps. To avoid this issue, be sure to first slipstream the SSU released March 29, 2021 or later into the custom offline media or ISO image before slipstreaming the LCU. To do this with the combined SSU and LCU packages now used for Windows 10, version 20H2 and Windows 10, version 2004, you will need to extract the SSU from the combined package. Use the following steps to extract the using SSU: <ol><li>Extract the cab from the msu via this command line (using the package for KB5000842 as an example): expand Windows10.0-KB5000842-x64.msu /f:Windows10.0-KB5000842-x64.cab <destination path></li><li>Extract the SSU from the previously extracted cab via this command line: expand Windows10.0-KB5000842-x64.cab /f:* <destination path></li><li>You will then have the SSU cab, in this example named SSU-19041.903-x64.cab. Slipstream this file into your offline image first, then the LCU.</li></ol> If you have already encountered this issue by installing the OS using affected custom media, you can mitigate it by directly installing the new Microsoft Edge . If you need to broadly deploy the new Microsoft Edge for business, see Download and deploy Microsoft Edge for business A small subset of users have reported lower than expected performance in games after installing this update. Most users affected by this issue are running games full screen or borderless windowed modes and using two or more monitors. This issue is resolved using Known Issue Rollback (KIR) . Please note that it might take up to 24 hours for the resolution to propagate automatically to consumer devices and non-managed business devices. Restarting your device might help the resolution apply to your device faster. For enterprise-managed devices that have installed an affected update and encountered this issue, it can be resolved by installing and configuring a special Group Policy . Note Devices need to be restarted after configuring the special Group Policy. For help, please see How to use Group Policy to deploy a Known Issue Rollback . For general information on using Group Policies, see Group Policy Overview . Known issues with KB5003169 Symptom Workaround System and user certificates might be lost when updating a device from Windows 10, version 1809 or later to a later version of Windows 10. Devices will only be impacted if they have already installed any Latest cumulative update (LCU) released September 16, 2020 or later and then proceed to update to a later version of Windows 10 from media or an installation source which does not have an LCU released October 13, 2020 or later integrated. This primarily happens when managed devices are updated using outdated bundles or media through an update management tool such as Windows Server Update Services (WSUS) or Microsoft Endpoint Configuration Manager. This might also happen when using outdated physical media or ISO images that do not have the latest updates integrated. Note Devices using Windows Update for Business or that connect directly to Windows Update are not impacted. Any device connecting to Windows Update should always receive the latest versions of the feature update, including the latest LCU, without any extra steps. If you have already encountered this issue on your device, you can mitigate it within the uninstall window by going back to your previous version of Windows using the instructions here . The uninstall window might be 10 or 30 days depending on the configuration of your environment and the version you’re updating to. You will then need to update to the later version of Windows 10 after the issue is resolved in your environment. Note Within the uninstall window, you can increase the number of days you have to go back to your previous version of Windows 10 by using the DISM command /Set-OSUninstallWindow. You must make this change before the default uninstall window has lapsed. For more information, see DISM operating system uninstall command-line options . We are working on a resolution and will provide updated bundles and refreshed media in the coming weeks. Follow @WindowsUpdate to find out when new content is published to the release information dashboard. Important: Users posting replies referring to their own websites would be considered as Spam and would be suspended from this community. (If you have recommended this discussion and are looking for the unsubscribe button, please hit subscribe below, and a dialogue will open with the unsubscribe choice.)

Thanks for sharing this information.

Dear Team, After this update almost all our domain normal users facing issue with Printing( Always taking 1-2 minutes to print - its hold as "spooling") . Also if we try to run any service as administrator the screen is freezing. what should we do. Thanks & Regards, Sarath S

I work on computers all the time. Since buying this new HP, my older computer was PERFECTLY FINE! It has somehow messed up since I started with this computer. You can only get help IF you allow them in your computer. After a nightmare with buying coverage and their assistance, they went on to destroy my old one because I let them in. I finally got it repaired. THEN, without my approval they added Windows 10 in the middle of the night. I had to get it repaired AGAIN. I am very afraid of them and their service orders and their stupid contracts. I think they make it nearly impossible to have a functional computer a few days before your contract runs out. NOW with this brand new HP computer I am extremely concerned for them to do anything to my computer. Most of the NEW apps included with this computer DO NOT WORK. I know this by following their instructions on how to do something and I don't even have what they suggest doing. NOT THERE! I'm sick about this DYSFUNCTIONAL Windows 10 and nearly every APP DOES NOT WORK. So, how does one get someone to talk to instead of allowing them to go in and out of my computer as they desire? I did sign on earlier just trying, but then they continued in my computer and I did not get a reply. I can't get anything done. I just want to warn others IF you decide to get a new computer, I would recommend reporting Windows 10 to your state Governor for selling a computer with missing tools to complete what you need. I could go back and use my what was in perfect condition, but now it's not. I think the FCC, FTC, state governor complaints should be in order. They just throw out a piece of junk and we either give them money or we live with it. It also appears you can no longer buy a software, you have to buy it once a year and renew it. You get too many apps it appears you might just need a hefty bank account!

I unfortunately applied the Windows 21H1 update today. Ever since, my laptop built-in microphone and speaker don't work. The devices are not getting detected in the device manager (even if I do a show hidden devices). I tried to uninstall the drivers of detected sound devices (from device manager) but they are not automatically detected upon scan for hardware changes. I also tried to restart the system & audio services but it doesn't work. Very unfortunately, I did not have system restore enabled. I have exams to attend from this laptop and I really think I did a mistake by trusting the updates. I am happy to connect over remote sharing solution (teamviewer / skype etc) to show the system. I have tried everything I could. Is there any help please ?

Cumulative updates May 2021

Sumit 44,316 Volunteer Moderator

This is a summary of the cumulative updates released on 12th May for all the supported consumer releases of Windows 10.

Windows 10 version 2004 and version 20H2 - KB5003173, Build 19041.985 and 19042.985
Windows 10 versions 1909 - KB5003169, Build 18363.1556

For information about Windows update terminology, see the article about the types of Windows updates and the monthly quality update types. To view other notes and messages, see the Windows 10, version 2004 update history home page.

NEW 5/12/21 Windows 10, version 1803 and other editions of Windows 10 have reached the end of servicing.

Windows 10 release dashboard

https://docs.microsoft.com/en-us/windows/release-health/

Windows 10 update history

https://support.microsoft.com/en-us/topic/windows-10-update-history-7dd3071a-3906-fa2c-c342-f7f86728a6e3

Windows 10 Lifecycle FAQ

Lifecycle FAQ - Windows - Microsoft Lifecycle | Microsoft Docs

Windows 10 message center

https://docs.microsoft.com/en-us/windows/release-information/windows-message-center#407

Known issues with KB5003173

Symptom	Workaround
System and user certificates might be lost when updating a device from Windows 10, version 1809 or later to a later version of Windows 10. Devices will only be impacted if they have already installed any Latest cumulative update (LCU) released September 16, 2020 or later and then proceed to update to a later version of Windows 10 from media or an installation source which does not have an LCU released October 13, 2020 or later integrated. This primarily happens when managed devices are updated using outdated bundles or media through an update management tool such as Windows Server Update Services (WSUS) or Microsoft Endpoint Configuration Manager. This might also happen when using outdated physical media or ISO images that do not have the latest updates integrated. <br> <br>NoteDevices using Windows Update for Business or that connect directly to Windows Update are not impacted. Any device connecting to Windows Update should always receive the latest versions of the feature update, including the latest LCU, without any extra steps.	If you have already encountered this issue on your device, you can mitigate it within the uninstall window by going back to your previous version of Windows using the instructions here. The uninstall window might be 10 or 30 days depending on the configuration of your environment and the version you’re updating to. You will then need to update to the later version of Windows 10 after the issue is resolved in your environment. NoteWithin the uninstall window, you can increase the number of days you have to go back to your previous version of Windows 10 by using the DISM command /Set-OSUninstallWindow. You must make this change beforethe default uninstall window has lapsed. For more information, see DISM operating system uninstall command-line options. <br> <br>We are working on a resolution and will provide updated bundles and refreshed media in the coming weeks.
When using the Microsoft Japanese Input Method Editor (IME) to enter Kanji characters in an app that automatically allows the input of Furigana characters, you might not get the correct Furigana characters. You might need to enter the Furigana characters manually. <br> <br>NoteThe affected apps are using the ImmGetCompositionString() function.	We are working on a resolution and will provide an update in an upcoming release.
Devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge. This issue is only encountered when custom offline media or ISO images are created by slipstreaming this update into the image without having first installed the standalone servicing stack update (SSU) released March 29, 2021 or later. <br> <br>NoteDevices that connect directly to Windows Update to receive updates are not affected. This includes devices using Windows Update for Business. Any device connecting to Windows Update should always receive the latest versions of the SSU and latest cumulative update (LCU) without any extra steps.	To avoid this issue, be sure to first slipstream the SSU released March 29, 2021 or later into the custom offline media or ISO image before slipstreaming the LCU. To do this with the combined SSU and LCU packages now used for Windows 10, version 20H2 and Windows 10, version 2004, you will need to extract the SSU from the combined package. Use the following steps to extract the using SSU: <br> <br><br><ol><li><p>Extract the cab from the msu via this command line (using the package for KB5000842 as an example): <b>expand Windows10.0-KB5000842-x64.msu /f:Windows10.0-KB5000842-x64.cab <destination path></b></p></li><li><p>Extract the SSU from the previously extracted cab via this command line: <b>expand Windows10.0-KB5000842-x64.cab /f:* <destination path></b></p></li><li><p>You will then have the SSU cab, in this example named SSU-19041.903-x64.cab. Slipstream this file into your offline image first, then the LCU.</p></li></ol><br> <br>If you have already encountered this issue by installing the OS using affected custom media, you can mitigate it by directly installing the new Microsoft Edge. If you need to broadly deploy the new Microsoft Edge for business, see Download and deploy Microsoft Edge for business
A small subset of users have reported lower than expected performance in games after installing this update. Most users affected by this issue are running games full screen or borderless windowed modes and using two or more monitors.	This issue is resolved using Known Issue Rollback (KIR). Please note that it might take up to 24 hours for the resolution to propagate automatically to consumer devices and non-managed business devices. Restarting your device might help the resolution apply to your device faster. For enterprise-managed devices that have installed an affected update and encountered this issue, it can be resolved by installing and configuring a special Group Policy. <br> <br>Note Devices need to be restarted after configuring the special Group Policy. For help, please see How to use Group Policy to deploy a Known Issue Rollback. For general information on using Group Policies, see Group Policy Overview.

Known issues with KB5003169

Symptom	Workaround
System and user certificates might be lost when updating a device from Windows 10, version 1809 or later to a later version of Windows 10. Devices will only be impacted if they have already installed any Latest cumulative update (LCU) released September 16, 2020 or later and then proceed to update to a later version of Windows 10 from media or an installation source which does not have an LCU released October 13, 2020 or later integrated. This primarily happens when managed devices are updated using outdated bundles or media through an update management tool such as Windows Server Update Services (WSUS) or Microsoft Endpoint Configuration Manager. This might also happen when using outdated physical media or ISO images that do not have the latest updates integrated. <br> <br>Note Devices using Windows Update for Business or that connect directly to Windows Update are not impacted. Any device connecting to Windows Update should always receive the latest versions of the feature update, including the latest LCU, without any extra steps.	If you have already encountered this issue on your device, you can mitigate it within the uninstall window by going back to your previous version of Windows using the instructions here. The uninstall window might be 10 or 30 days depending on the configuration of your environment and the version you’re updating to. You will then need to update to the later version of Windows 10 after the issue is resolved in your environment. NoteWithin the uninstall window, you can increase the number of days you have to go back to your previous version of Windows 10 by using the DISM command /Set-OSUninstallWindow. You must make this change beforethe default uninstall window has lapsed. For more information, see DISM operating system uninstall command-line options. <br> <br>We are working on a resolution and will provide updated bundles and refreshed media in the coming weeks.

Symptom

Workaround

System and user certificates might be lost when updating a device from Windows 10, version 1809 or later to a later version of Windows 10. Devices will only be impacted if they have already installed any Latest cumulative update (LCU) released September 16, 2020 or later and then proceed to update to a later version of Windows 10 from media or an installation source which does not have an LCU released October 13, 2020 or later integrated. This primarily happens when managed devices are updated using outdated bundles or media through an update management tool such as Windows Server Update Services (WSUS) or Microsoft Endpoint Configuration Manager. This might also happen when using outdated physical media or ISO images that do not have the latest updates integrated. Note Devices using Windows Update for Business or that connect directly to Windows Update are not impacted. Any device connecting to Windows Update should always receive the latest versions of the feature update, including the latest LCU, without any extra steps.

If you have already encountered this issue on your device, you can mitigate it within the uninstall window by going back to your previous version of Windows using the instructions here. The uninstall window might be 10 or 30 days depending on the configuration of your environment and the version you’re updating to. You will then need to update to the later version of Windows 10 after the issue is resolved in your environment. NoteWithin the uninstall window, you can increase the number of days you have to go back to your previous version of Windows 10 by using the DISM command /Set-OSUninstallWindow. You must make this change beforethe default uninstall window has lapsed. For more information, see DISM operating system uninstall command-line options. We are working on a resolution and will provide updated bundles and refreshed media in the coming weeks.

Follow @WindowsUpdate to find out when new content is published to the release information dashboard.

Important: Users posting replies referring to their own websites would be considered as Spam and would be suspended from this community.

(If you have recommended this discussion and are looking for the unsubscribe button, please hit subscribe below, and a dialogue will open with the unsubscribe choice.)

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

85 answers

Anonymous

2021-06-06T20:37:34+00:00

Thanks for sharing this information.
Was this answer helpful?

3 people found this answer helpful.

0 comments No comments
Anonymous

2021-06-01T13:24:11+00:00

Dear Team,

After this update almost all our domain normal users facing issue with Printing( Always taking 1-2 minutes to print - its hold as "spooling") . Also if we try to run any service as administrator the screen is freezing.

what should we do.

Thanks & Regards,

Sarath S
Was this answer helpful?

3 people found this answer helpful.

0 comments No comments
Anonymous

2021-05-28T22:15:16+00:00

I work on computers all the time. Since buying this new HP, my older computer was PERFECTLY FINE! It has somehow messed up since I started with this computer.

You can only get help IF you allow them in your computer.

After a nightmare with buying coverage and their assistance, they went on to destroy my old one because I let them in. I finally got it repaired. THEN, without my approval they added Windows 10 in the middle of the night. I had to get it repaired AGAIN.

I am very afraid of them and their service orders and their stupid contracts. I think they make it nearly impossible to have a functional computer a few days before your contract runs out.

NOW with this brand new HP computer I am extremely concerned for them to do anything to my computer. Most of the NEW apps included with this computer DO NOT WORK. I know this by following their instructions on how to do something and I don't even have what they suggest doing. NOT THERE!

I'm sick about this DYSFUNCTIONAL Windows 10 and nearly every APP DOES NOT WORK. So, how does one get someone to talk to instead of allowing them to go in and out of my computer as they desire? I did sign on earlier just trying, but then they continued in my computer and I did not get a reply.

I can't get anything done. I just want to warn others IF you decide to get a new computer, I would recommend reporting Windows 10 to your state Governor for selling a computer with missing tools to complete what you need. I could go back and use my what was in perfect condition, but now it's not. I think the FCC, FTC, state governor complaints should be in order. They just throw out a piece of junk and we either give them money or we live with it.

It also appears you can no longer buy a software, you have to buy it once a year and renew it. You get too many apps it appears you might just need a hefty bank account!
Was this answer helpful?

3 people found this answer helpful.

0 comments No comments
Anonymous

2021-05-24T21:08:36+00:00

I unfortunately applied the Windows 21H1 update today. Ever since, my laptop built-in microphone and speaker don't work. The devices are not getting detected in the device manager (even if I do a show hidden devices).

I tried to uninstall the drivers of detected sound devices (from device manager) but they are not automatically detected upon scan for hardware changes. I also tried to restart the system & audio services but it doesn't work.

Very unfortunately, I did not have system restore enabled. I have exams to attend from this laptop and I really think I did a mistake by trusting the updates.

I am happy to connect over remote sharing solution (teamviewer / skype etc) to show the system. I have tried everything I could.

Is there any help please ?
Was this answer helpful?

3 people found this answer helpful.

0 comments No comments
Anonymous

2021-05-13T10:16:00+00:00

my windows is not activet
Was this answer helpful?

2 people found this answer helpful.

0 comments No comments