2021-05 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5003173) Failed to install - 0x800f0831

Anonymous
2021-05-16T13:53:04+00:00

Hi all,

I've had the same cumulative update error for last month where the installation of this update would cause it to work up to 20% and then fail to install.

I've tried using sfc scanning and DISM restore and nothing is wrong with my computer.

This time the update installs to 100%, but then goes back to 0% and gets an error at 21% of the update.

EDIT 1:

I suspect that using a third party software called advanced system care may have cleaned up old driver packages, but I don't believe it affected the update because I've been using it for a while now and I didn't have any cumulative update problems in the past. Manually installing the updates do not work, neither does expanding the MSU files. The 0x800f0831 error has to do with missing package files.

EDIT 2:

I have done a repair install and it fixed my windows update problems, there does not seem to be any other way to fix the error.

EDIT 3:

I noticed my computer was stuttering and freezing much more than usual, so I booted into UEFI settings to put everything to default to see if that fixed it, my fans went full speed in BIOS mode for some reason. After settings are put to default, I restart my computer and now it's in an automatic repair loop.

EDIT 4:

The system restore was successful, but the real reason was because my laptop can not boot into default RST mode, so I booted into AHCI and it worked fine.

The only problem now is the quality update KB4023057 downloads and installs briefly every time I check for updates even though it was already successfully installed and updates the date it was installed.

EDIT 5: After downloading a .bat file from Reset Windows Update in Windows 10 | Tutorials (tenforums.com) and running it in safe mode the popup no longer shows up for KB4023057.

Windows for home | Windows 10 | Windows update

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Answer accepted by question author
SD - IA 179.6K Reputation points Independent Advisor
2021-05-17T02:23:51+00:00

I see, thanks. A RI is the last and best resort to fix this issue.

Try doing a repair install. A repair Install keeps everything including Files and applications and reinstalls Windows.

http://www.yourwindowsguide.com/2016/06/how-to-...

http://www.tenforums.com/tutorials/16397-repair...

The best and the easiest way is to use first method in the first article.

Disclaimer:

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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  1. Anonymous
    2021-05-17T13:22:36+00:00

    I did find this article a few days before but was not sure if it would work:

    Windows Update – 0x800F0831 – CBS_E_STORE_CORRUPTION – mRyOuNg (soundbomb.net)

    I think it's asking me to put the msu application in the temp folder, expand the file and then run DISM for the path? I'm not too familiar with step 2 if it is done on cmd prompt, if this solution does not seem reliable please let me know and I will do the repair install instead.

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  2. Anonymous
    2021-05-17T13:07:49+00:00

    If not, is it necessary to disable secure boot and safe mode like said in the articles or can I immediately disable anti-virus and repair?

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  3. Anonymous
    2021-05-17T04:24:22+00:00

    Thank you, I would of course use a reinstallation of windows but I would I like to know if there is a method to simply just restore missing packages to fix my problem.

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  4. Anonymous
    2021-05-16T21:49:35+00:00

    After looking through CBS log files, the error is definitely associated with [CBS_E_STORE_CORRUPTION]

    Here is a small portion of the errors I have, it appears I have more than one missing package.

    Is there a definite working guide to restoring the packages?

    2021-05-16 17:34:06, Info CBS Appl: detect Parent, Package: Package_22_for_KB5003242~31bf3856ad364e35~amd6419041.985.1.1, Parent: Microsoft-Windows-CoreEdition~31bf3856ad364e35~amd6410.0.19041.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: GE, Exist: present

    2021-05-16 17:34:06, Info CBS Appl: detectParent: parent found: Microsoft-Windows-CoreEdition~31bf3856ad364e35~amd64~~10.0.19041.789, state: Superseded

    2021-05-16 17:34:06, Info CBS Appl: detectParent: parent found: Microsoft-Windows-CoreEdition~31bf3856ad364e35~amd64~~10.0.19041.804, state: Superseded

    2021-05-16 17:34:06, Info CBS Appl: detectParent: parent found: Microsoft-Windows-CoreEdition~31bf3856ad364e35~amd64~~10.0.19041.867, state: Superseded

    2021-05-16 17:34:06, Info CBS Appl: detectParent: parent found: Microsoft-Windows-CoreEdition~31bf3856ad364e35~amd64~~10.0.19041.985, state: Installed

    2021-05-16 17:34:06, Info CBS Appl: Evaluating package applicability for package Package_22_for_KB5003242~31bf3856ad364e35~amd64~~19041.985.1.1, applicable state: Installed

    2021-05-16 17:34:06, Info CBS Plan: Merge into existing execution package for Package: Package_22_for_KB5003242~31bf3856ad364e35~amd64~~19041.985.1.1, existing TargetedState: Installed, new TargetedState: Installed

    2021-05-16 17:34:06, Info CBS Plan: Package: Package_22_for_KB5003242~31bf3856ad364e35~amd64~~19041.985.1.1, current: Installed, pending: Default, start: Installed, applicable: Installed, targeted: Installed, limit: Installed

    2021-05-16 17:34:06, Info CBS Plan: Package: Package_22_for_KB5003242~31bf3856ad364e35~amd64~~19041.985.1.1, Update: 5003242-42_neutral, current: Installed, pending: Default, start: Installed, applicable: Installed, targeted: Installed, limit: Installed, selected: Default

    2021-05-16 17:34:06, Info CBS Store corruption, manifest missing for package: Microsoft-Windows-PowerShell-V2-Client-Package~31bf3856ad364e35~amd64~~10.0.19041.610

    2021-05-16 17:34:06, Error CBS Failed to resolve package 'Microsoft-Windows-PowerShell-V2-Client-Package~31bf3856ad364e35~amd64~~10.0.19041.610' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    2021-05-16 17:34:06, Info CBS Mark store corruption flag because of package: Microsoft-Windows-PowerShell-V2-Client-Package~31bf3856ad364e35~amd64~~10.0.19041.610. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    2021-05-16 17:34:06, Info CBS Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

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