Microsoft account won't connect to Minecraft services on Minecraft: Java Edition Launcher

Anonymous
2021-05-31T04:43:15+00:00

Whenever I open the Minecraft launcher signed in as my Microsoft account which is my only account it will show me a message that says: "Oh no! Something went wrong, and we couldn't connect to Minecraft Services" and the Play button is replaced with a Play offline button but once I click that to play offline, it will say I need to make a profile even though I have a profile and have been playing the game until this error occurred. But once I click to create a profile, it will sign me into the Minecraft website and bring me to my account profile screen where it will give me the message: "Something went wrong... press reload to try again." and once I click reload, nothing changes. this error happened on Friday, May 28th.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-07-12T21:04:52+00:00

    It's over a year since the original post and I am having the same problem. Is Microsoft never going to fix thier launcher?

    Yeah I would like the answer to that too!

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  2. Anonymous
    2022-02-11T21:57:21+00:00

    This saved me after trying for hours with Microsoft and Mojang to fix my issue. Thank you!

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  3. Anonymous
    2022-02-11T17:29:48+00:00

    This WORKED.

    Very weird how Microsoft can let something this bad happen,

    I suppose I got a nice launcher tool out of it. STILL NOT FIXED BY MICROSOFT/MOJANG.

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  4. Anonymous
    2021-12-03T21:59:02+00:00

    If this is happening with the Java launcher through the MS store then I suggest buying Java edition and installing the launcher from minecraft.net and see if that fixes anything. The reason why I suggest this is because the MS Java edition Launcher was available until just recently, so as such there might still be some bugs like the issue your having that haven't been fixed/patched yet. However the minecraft.net launcher you get from buying Java edition there will not have this issue. I've been playing through the minecraft.net launcher from buying Java edition, and haven't any issues expect for having to sign back whenever the device is restarted, but I'm pretty sure that is a security measure and not an issue.

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  5. Anonymous
    2021-05-31T06:18:45+00:00

    You will need to get in contact with Mojang for this as there is an issue with your account itself Ryan. Please post a ticket to Mojang support here : https://help.minecraft.net/hc/en-us/requests/new

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