Missing CD/DVD Burner

Anonymous
2021-05-11T16:01:25+00:00
  1. I have a Dell Precision Workstation M4800
  2. This Workstation has an internal CD/DVD RW Drive as follow:    H.L Data Storage Super Multi DVD Writer Model: GS40N (HL-DT-ST DVD+-RW GS40N)
  3. Until fairly recently I have been able to Create a System Repair Disc by using this drive and a blank disc.
  4. Now when I try to create the disc I get the following note:    "The System Repair Disc could not be created - Windows did not find a CD/DVD Burner"
  5. So can you please tell me where the CD/DVD Burners gone?
Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-05-13T09:54:22+00:00

    Can you check and see if the drive is now detected when you try to create a System Repair Disc.

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  2. Anonymous
    2021-05-13T09:26:30+00:00

    Uninstalled the drive and restarted the computer. It appears Windows re-detect the driver, but no recording tab

     has appeared. See below:

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  3. Anonymous
    2021-05-12T23:36:52+00:00

    In the Device Manager can you right-click the drive > Uninstall device

    Uninstall the drive and restart the computer and let Windows re-detect the driver.

    Does the recording tab then appear?

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  4. Anonymous
    2021-05-12T22:51:20+00:00

    The "NoCDBurning" values were not re-created.

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  5. Anonymous
    2021-05-12T22:35:08+00:00

    Can you check that the "NoCDBurning" values were not re-created.

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