How do I talk to a person about my account

Anonymous
2021-02-14T09:21:15+00:00

How do I actually contact a person at microsoft about my account

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-01-19T19:43:49+00:00

    Please cancell my Microsoft account, there is a charge coming out of my master card for$ 12.43 per month please also cancell this charge.

    Thank you

    Alan Jacobs <phone number removed>

    Sorry. You aren't communicating here with anyone connected to billing.

    Read through this and linked articles. See if you can clear this up without help.

    How to investigate a billing charge from Microsoft or MSbill.info

    https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-or-msbill-info-398c5328-364c-d5e4-ea8f-f5ad60562a93 

    See if there's anything you can do about the duplicate charges.

    Then...

    It is reported to be difficult to reach Store support by phone at present, but this article will help you find the phone number.

    Microsoft Store Support

    https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0 

    You will be sent to the Virtual Agent first and may have to tell the Virtual Agent many times that you want to speak to an agent.

    Don

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  2. Anonymous
    2022-01-19T19:32:51+00:00

    Please cancell my Microsoft account, there is a charge coming out of my master card for$ 12.43 per month please also cancell this charge.

    Thank you

    Alan Jacobs <phone number removed>

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  3. Anonymous
    2022-01-19T19:09:22+00:00

    Yes, I too need to talk to someone. I have an idea that relates to Microsoft Aliases used on old Hotmail (now Outlook) accounts. If they could give us temporary, per-basis, or HELL - even SINGLE, LIMITED-TIME USE - that would be GREAT! I really need my old Hotmail alias to work in order to recover an account. I'm sure i'm not the only one with this issue.

    Please, Microsoft. The worst part is, the alias is still there, but its greyed out you can't use it. My Hotmail account became my Outlook account. But it's the same. Same inbox, same everything.

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  4. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-01-19T02:02:00+00:00

    it is all too confusing stop all replies

    @ LarryYoung37

    To stop receiving Notification Emails about this thread, to unsubscribe, go to the original post,

    the first post on this page **** How do I talk to a person about my account

    Click on Subscribe then Unsubscribe.

    Don

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  5. Anonymous
    2022-01-19T00:53:13+00:00

    it is all too confusing stop all replies

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