Good morning,
I'm so frustrated with trying to talk with a live person get my subscription renew and billing correct. Billed twice a month for same product for over a year. PLEASE HELP ME MY NAME Janet Whitaker <phone number removed>
How do I talk to a person about my account
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Anonymous
How do I actually contact a person at microsoft about my account
Windows for home | Other | Apps
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
368 answers
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Anonymous
2021-12-30T16:22:39+00:00 -
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Don Varnau 19,930 Reputation points Volunteer Moderator2021-12-23T23:25:47+00:00 geraldmerkel wrote:
I can't renew or re activate my 365 business standard account the reactivate is grayed out
Hi,
Please follow the advice in my post, just above your post on this page.
Don
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Anonymous
2021-12-23T20:53:11+00:00 I can't renew or re activate my 365 business standard account the reactivate is grayed out
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Don Varnau 19,930 Reputation points Volunteer Moderator
2021-12-22T21:12:53+00:00 I purchased two subscriptions of Office home and business 2019 last January 22, 2021. One of the orders 8241074872 I have a copy of. I need a copy of the email Microsoft sent me for the other order I paid $249.99. I need the product key.
Contact Microsoft Store Support via phone.
You will be sent to the Virtual Agent. Let the VA try to help you a few times, selecting "Didn't help" if the suggestion didn't help. You should then tell the VA, probably several times, that you want to speak to an agent. Some have reported successful results with Store Support; Others haven't.
Don
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Anonymous
2021-12-22T20:27:49+00:00 I purchased two subscriptions of Office home and business 2019 last January 22, 2021. One of the orders 8241074872 I have a copy of. I need a copy of the email Microsoft sent me for the other order I paid $249.99. I need the product key.