Windows 10 update stuck at 61% for 4 days

Anonymous
2021-03-15T15:15:19+00:00

Does anyone have a solution to why the Windows 10 version 20H2 sticks at 61%? This has continued now for 4 days. Thanks.

Windows for home | Windows 10 | Windows update

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Anonymous
2021-03-22T04:24:09+00:00

Here is a CURE of this disease---- Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, UNINSTALL IT, it get installed with Sennheiser headphone software or may be other audio driver would have installed it.

If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%. After update you can reinstall those drivers. Hope I helped you. If you don't use Sennheiser then uninstall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later. Ask me again if you can't fix it

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  1. Anonymous
    2021-05-25T11:34:39+00:00

    did not complete with a error code of0x80070652

    I have the same code error - and i haven't found it in error codes list, so really don't know what's the reason. I got ASUS UX303LN laptop, Windows 10 v 1909.

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  2. Anonymous
    2021-05-14T09:47:44+00:00

    Following on from what I posted yesterday. The update got to 99% and stopped! 

    I then uninstalled the software that came with my Sennheiser headphones (I believe it was the source of the Conexant drivers, from what I have read), tried the update through Windows update (I'd uninstalled the UA by this point due to it's disk space usage!) and bingo! I have version 20h2 fully installed.

    So my suggestion is to uninstall any sound related software, update Windows (if it works), then reinstall sound software.

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  3. Anonymous
    2021-05-11T02:31:29+00:00

    I didn't get a reply from Microsoft support.

    The update failed with an error message that another update was running.

    As of now 2021-05-10 10:25 PM EST the update has failed 6 times with different error codes.

    The last error code was 0xc1900104 on 2021-05-10
    There has been no response from Microsoft Support. 
    This is very poor support.

    Another download is on progress for Feature Update to Windows 10 version 20H2

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  4. Anonymous
    2021-05-09T20:17:34+00:00

    Yes that happened to me too

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