Windows 10 update stuck at 61% for 4 days

Anonymous
2021-03-15T15:15:19+00:00

Does anyone have a solution to why the Windows 10 version 20H2 sticks at 61%? This has continued now for 4 days. Thanks.

Windows for home | Windows 10 | Windows update

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Anonymous
2021-03-22T04:24:09+00:00

Here is a CURE of this disease---- Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, UNINSTALL IT, it get installed with Sennheiser headphone software or may be other audio driver would have installed it.

If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%. After update you can reinstall those drivers. Hope I helped you. If you don't use Sennheiser then uninstall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later. Ask me again if you can't fix it

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  1. Anonymous
    2021-03-15T16:23:31+00:00

    Hello, how are you?

    Welcome to the Microsoft Community!

    My name is Paloma B., I'm an independent advisor, I'm here to help you in the best possible way.

    I understand that you have trouble updating through Windows Update, I'm sorry to hear that.

    Please perform the procedure below, if the update still does not complete please let me know.

    Thus, as Windows Update failed, I suggest you try to update Windows, using Microsoft MCT tool.

    Please download it through the link below, when you start it, check to keep your files and programs and check if there are errors in the update.

    https://go.microsoft.com/fwlink/?LinkID=799445

    I await news.

    If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

    We will always be available for whatever you need!

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    40+ people found this answer helpful.
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  2. Anonymous
    2021-04-25T22:27:28+00:00

    This did not work for me, it came up with an error

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    8 people found this answer helpful.
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  3. Anonymous
    2021-05-04T02:36:14+00:00

    Hello Paloma,

    I have the problem that you identified Microsoft Windows MCT tool as a solution.

    I downloaded and ran it. After a few minutes I pressed the minimize button on the screen thinking I could maximize the window again from the task bar. However, the program does not show there.

    How will I know that the program has completed the download and that Windows version 20H2 is ready to install?   

    Thank you.

    Ghani

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    4 people found this answer helpful.
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  4. Anonymous
    2021-03-24T09:51:21+00:00

    Hello, how are you?
    Welcome to the Microsoft Community!

    My name is Paloma B., I'm an independent advisor, I'm here to help you in the best possible way.

    I understand that you have trouble updating through Windows Update, I'm sorry to hear that.

    Please perform the procedure below, if the update still does not complete please let me know.

    Thus, as Windows Update failed, I suggest you try to update Windows, using Microsoft MCT tool.

    Please download it through the link below, when you start it, check to keep your files and programs and check if there are errors in the update.

    https://go.microsoft.com/fwlink/?LinkID=799445

    I await news.

    If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

    We will always be available for whatever you need!

    Just a heads up - I had to deactivate updates for 7 days and restart my computer because the update somehow was running in the background.

    But then it worked as it should.

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    4 people found this answer helpful.
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