Acer predator helios 300 bsod to no bootable device

Anonymous
2021-02-27T08:11:03+00:00

Laptop works fine until I start playing games then it bsods to whea uncorrectable error sometimes kernel data inpage error and then shows no bootable device. If I let it stay off for 5-10 min then try starting it , it will start completely fine , also when it shows no bootable drive my windos ssd is not detected in bios , I have 2 nvme ssds , in bios the other one shows as hdd0 and my windows one shows as hdd1
Things I've done - chkdsk , sfc /scannow , reset with files , DISM restore health , intel cpu diagnostic , checked SSD with sea tools shows 92% health also ran memory test nothing has helped please help also I don't get any dump files whatsoever I've tried everything to get dumps to work but it just won't

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-02-28T09:07:21+00:00

    No that's also one of the main issues that my laptop does not make any dump , in event viewer also it shows previous shut down was unexpected and dump file creation failed due to an error during dump creation

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  2. DaveM121 935.1K Reputation points Independent Advisor
    2021-02-28T08:45:29+00:00

    Hi Bhupesh

    Okay, has your system produced any minidump files or a memory dump from the new crashes, I really need to see a dump file to try to find the cause of the system crashes, without data like that, it is very hard to find the cause . . .

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  3. Anonymous
    2021-02-28T08:40:22+00:00

    I've ran that multiple times it doesnt help at all

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  4. DaveM121 935.1K Reputation points Independent Advisor
    2021-02-28T08:04:46+00:00

    Hi Bhupesh

    It sounds like your system files are corrupt, run this command in an elevated Command Prompt:

    dism /online /cleanup-image /restorehealth

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  5. Anonymous
    2021-02-28T07:25:42+00:00

    ok so today i started playing a game and suddenly my laptop had a bsod not whea uncorrectable error but critical proccess died and then it restarted itself normally then when i put my pin to get to my desktop it bsod'd again with critical process died but after that it showed no bootable device i waited for a few mins then it started it only to find that it cant boot up at all it would load for a min in predator logo screen then the loading icon would just halt , i waited for 5 min but since nothing happened i rebootedd it manually but thee problem persisted so i did startup repair it took 10 mins and then pc started fine so after logging in i tried to run sfc /scannow in cmd but as soon as it started my laptop bsod'd again with whea uncorrectable error and then rebooted normally

    edit : after it rebooted i ran sfc scan again an got this

    "Windows Resource Protection found corrupt files and successfully repaired them.

    For online repairs, details are included in the CBS log file located at

    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

    repairs, details are included in the log file provided by the /OFFLOGFILE flag."

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