[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  2. Anonymous
    2020-08-25T13:28:12+00:00

    @charityfodor - if you get the email notifications for updates for this forum, have you by any chance recently clicked on the bad/bogus links put in them? I saw at least 2 maybe 3 with suspect links, and if you went to one of those, instead of the blue REPLY box to get to the forum, you probably picked up a Trojan or other Malware.  What Anti-Virus are you running? My Anti-Virus program Malwarebytes blocked one of those bad links traight away, so no issue for me, but a weak Anti-Virus might nor protect you. If you ONLY have the in-built Windows Security (White Shield with green tick at bottom right), click on that and run a full scan. If it finds nothing, download the free version of Malwarebytes, and run a full scan, let it quarantine what it needs to, and reboot.

    The link is here is you need it:

    https://www.malwarebytes.com/mwb-download/

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  3. Anonymous
    2020-08-25T09:13:22+00:00

    i had the same issue but i dont run windows ten nor did i get that update. i did however get a forced microsoft edge but disabling that didnt help much either. so i looked and found only two other updates or whatever it was and they were both from intel. once i removed them everything was normal again. oddly enough they pertained to the drivers and better computer pocesses or something or other like that. any way i didnt have it before my comp. went to hell and i dont have it again and computer is very happy again  

    From another post:

    i still dont think it was the k.....309 as i didnt get that update and my computer took a dive like everyone else. only updates that happened were new microsoft edge that didnt seem to be all of the issue . the other was from intel. something about drivers and better computer processes. everything back to good after taking intel update out. and it was never in there before it messed up.

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  4. Anonymous
    2020-08-24T18:54:10+00:00

    Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

    I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

    This update has essentially rendered my brand new computer useless.

    Please help!

    [Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

    I checked my updates list and it said that this update failed to install. From all the issues reported that it has caused, I feel that I've dodged a bullet. Anyone else as lucky?

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