[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  1. Anonymous
    2020-06-27T14:46:56+00:00

    Use windows System Restore ... roll back to a point before the update took place... this update wiped my desktop....now have disabled ALL updates through gpedit.msc 

    Another Microsoft update that has caused so many issues ... just trying to force people to use thier inferior browser

    I would love to do this, but since the update was more than 10 days ago (insufficient!) I now can't. I agree with whoever said we should launch a class action suit against Microsoft for their unwanted performance-killing update system.

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  2. Anonymous
    2020-07-20T18:43:46+00:00

    I don't know if Microsoft takes a note of  our issues.  I hope they do.  This is page 7 of Community responses and there are 68 replies before this page.  The Microsoft Community definitely does.  I think it's GREAT!  (I also made a complaint on "Feedback Hub" to "help make Windows better.")

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  3. Anonymous
    2020-06-23T13:24:38+00:00

    Rhaine,

    Are you not aware that update 4559309 is the one that updates EDGE and you can't uninstall it?  Unfortunately it's true which irritates me no end. It's my computer I should be able to remove whatever I want barring OS, which EDGE is not and should never be.

    Now I can't get to either of my .mil OWA sites because of this update that I can't uninstall.

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  4. Anonymous
    2020-06-16T20:49:47+00:00

    Greetings,

    My name is Rhaine, I'm Independent Community Advisor. I’m so glad assisting you today

    I am also Windows user. Let us work together to sort this out.

    I can feel the urgency of getting this issue resolved. You can try uninstalling the KB Update KB:4559309

    To uninstall the update using command prompt follow the steps below.

    1. Press the Windows key
    2. Type cmd in the search box
    3. Right click on it and run the application using administrator.
    4. A box will open.
    5. Type the following command after replacing the KB ID with the one that you wish to uninstall: wusa /uninstall /kb:[id]
    6. Example: wusa /uninstall /KB:4559309
    7. Once done typing hit enter.

    Once done perform Clean Boot

    This process will eliminate 3rd party application running in the background of your computer along with services that are not needed to run windows. If there's any conflicting 3rd party application that causes the issue on your computer, this process will stop it.

    1. Open the run box by pressing the Windows Key + R and type msconfig
    2. System Configuration Utility box will open and by default you are on general tab.
    3. On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
    4. Click on services tab
    5. Put a check mark on Hide All Microsoft Services > This is a very important part as if you miss to click on this, computer might not boot properly or permanently and will end up on clean installation.
    6. Once Hide all Microsoft Services have checked mark on it, click on Disable All
    7. Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
    8. Disable all application that you're not using. You can simply just click on them and select disable.
    9. Click OK , Apply and close the configuration utility
    10. Restart your pc and check how it goes try to activate your Windows again.

    If issue persist you can perform system restore to go back to a point where your pc is working fine.

    Here’s the link as reference: https://www.windowscentral.com/how-use-system-r...

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I hope the steps above helps. Have a nice day ahead and be safe. Please let me know how it goes.

    With Warm Regards

    Rhaine C.

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