[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  1. Anonymous
    2020-08-17T16:44:12+00:00

    Same here. Microsoft does NOT seem to care

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  2. Anonymous
    2020-08-16T04:54:39+00:00

    not. Internal keyboard of this laptop and external optical mouse with USB cable. The Votre mouse.

    that's all.

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  3. Anonymous
    2020-08-15T22:26:04+00:00

    Hi there Keith. I resorted to going back a previous version (1909). Worked ok. Minor problemwas large files, like movies, take time to liad the first couple if times then things straighten out. Previous version, i guess, replaced system restore. Hope this helps.

    Robert

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  4. Anonymous
    2020-08-12T13:29:35+00:00

    I've tried contacting Microsoft Support multiple times.  The last time upgraded me from windows 10 version 1903 to 2004.  Still, my WIRELESS is now slower, and CAM sessions using SKYPE or ZOOM are lagging and freezing.  I plug in with an ethernet cable and it resolves the problem.

    I contacted my laptop manufacturer, LEVOVO, yesterday.  My warranty is out of date and they want me to buy into a plan for support.  BUT, I did show them my network adapter for wireless (Realtek 8821AE Wireless LAN 802.11ac PCI-E NIC) and they recommended downloading their most current one from their site which goes back to June 2017.  I downloaded and installed it.

    BUT,  after installing, I checked and the wireless driver is dated 2018 and is FROM MICROSOFT.   DOES anyone now if Windows 10 will not let you install an older version of a driver?

    I really think my problem is due to the driver that came with the original update.

    I will try putting this in the FEEDBACK HUB also.

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