Windows Defender Identifies The SAME PUP As A Threat Repeatedly

Anonymous
2020-06-16T21:00:07+00:00

Since the implementation of W10 V2004, Windows Defender has now been defaulted to identify

PUPS as a threat.  As a result, many are now made aware of their presence.  And they are "remediated",

on the spot, to prevent them from causing any mischief.

The problem occurs on the subsequent scans with Windows Defender. It identifies the same PUP again,

and again. It has been determined that this is caused by the presence of the PUP in Protection History.

It appears that the default remediation that Windows Defender applies to PUPs is to Block them,

then leave them in Protection History .

EDIT:  It has been found that malware other than PUPS, can require this same procedure.

           Some have discovered, that even Trojans exhibit this same characteristic, when remediated by

          Windows Defender in W10 v2004.

If you have any malware, remediated by Windows Defender, that alerts repeatedly, this procedure applies to

it as well. In order to cleanup the malware completely, find the file in the "container file" in the Protection

History record, and delete the file that is described. If you can't find or access the file, run the Microsoft

Safety Scanner. It uses the same definitions as Windows Defender, and should remediate  the file.

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download 

Then proceed to delete the Protection History info.

END EDIT.

Windows Defender is defaulted to scan its own "Scans/History". Resulting in the discovery of the malware over

and over again.  Even though, other scanners see no evidence of the malware on the PC.       It doesn't exist!

Until Microsoft sees fit to fix this problem,  you can prevent the repeating error indication, by deleting the

items that are described in Windows Defender Protection History. You can delete them by accessing their files,

that are located in C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service.

In the "Service" folder, find and delete "Detection History"

Note:  ProgramData is a hidden file. In order to access it, the "Hidden Items" option in "File Explorer" must be

checked.  Find the "Hidden Items" check box under the "View Tab".

And, the first time that you access "Scans", you must select "continue", to obtain the permission.

Restart and try another scan.    Notifications for the current malware should stop.  

However, this program miscue will probably reoccur, when the next PUP / Malware is encountered.  

Glen

Windows for home | Windows 10 | Security and privacy

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  4. Anonymous
    2020-12-17T22:50:54+00:00

    Hi Matt,

    SAntivirus is a horse of a different color! You need to full scan your PC with MalwareBytes,

    while you are booted into Safe Mode.  https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234

    https://malwaretips.com/blogs/remove-santivirus-protection-lite/

    You can verify that you have eliminated it by examining C:\Program Files(86)\Digital

    Communications\SAntavirus\SAntivirusEngine.Dll.     It should be gone.

    If the notification for "PUA:Win32/Presenoker" is still in place in Protection History,

    go through the procedure for deleting Detection History again.

    Good luck,  Glen

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  5. Anonymous
    2020-12-17T17:44:25+00:00

    Hello Glen,

    I have come upon your thread as it seems the PUP I am encountering is one that someone else encountered earlier this year. However, I have been unable to resolve my problem after reading through this entire thread and attempting the solutions provided. Details here below:

    1. Download Microsoft Safety Scanner
    2. Run safety scanner in Safe mode
    3. Safety scanner encounters no viruses
    4. Restart computer and delete Detection History folder
    5. Restart computer and check windows defender

    The item still appears as shown in the screenshot above and it has become quite annoying to see continually popping up. Any further recommendations to try? I saw something you mentioned about a "container" location but was not able to really find a better explanation of what that involved. Any assistance would be greatly appreciated.

    Thank you!

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